Ashlee Jones
Little Rock,United States
Summary
Professional customer service representative with more than 15 years of experience!
Registered Dental Assistant and dealing with patients ranging from 0 months through 99 years old and over 10 years experience!
Overview
17
17
years of professional experience
1
1
Certification
Work History
Substitute Teacher, K-12
ESS
Little Rock, AR
10.2025 - Current
- Delivered engaging and effective lesson plans across diverse subject areas for K-12 students.
- Adapted instructional methods to meet varying student needs and learning styles.
- Managed classroom behavior effectively, fostering a positive learning environment.
- Collaborated with permanent teachers to align curriculum and instructional strategies.
Dental Assistant
Emergency Dentist Little Rock
Little Rock, AR
10.2025 - 11.2025
- Assisted in patient management and scheduling to optimize office workflow.
- Prepared treatment rooms and sterilized instruments following strict infection control protocols.
- Educated patients on oral hygiene and post-treatment care for improved health outcomes.
- Collaborated with dentists to streamline procedures, enhancing overall patient experience.
DFA Service Rep
Arkansas Department of Finance and Administration
Little Rock, AR
04.2024 - 06.2025
- Fiscal and Administrative duties
- Purchase equipment
- Regulate alcoholic beverages
- Register vehicles
- Oversees the collection of State Taxes
- Collect fees, child support, and process refunds
Commercial Janitorial Cleaner
Making Moves Janitorial, LLC
Little Rock, AR
08.2021 - 12.2024
- Ensured cleanliness and sanitation standards in commercial facilities through thorough daily cleaning routines.
- Trained new staff on best practices for efficient cleaning procedures and safety protocols.
- Operated industrial cleaning equipment, including floor scrubbers and vacuums, to maintain facility appearance.
- Implemented inventory management for cleaning supplies, ensuring availability without excess waste.
Dental Assistant
Healthy Smiles Dentistry
Little Rock, AR
11.2016 - 03.2024
- Assisted with the sterilization of dental equipment
- Set up instrument trays, materials
- Assist Dentist in managing medical needs including emergencies
- Greet patients in a courteous and professional manner
- Prep patients for dental treatment
Dental Assistant
Ikids Pediatric Dentistry
Arlington, TX
07.2014 - 08.2015
- Called patients to schedule/remind them of their appointments
- Greet patients and directed them to rooms
- Assisted the Dentist and Hygienists with procedures
- Prepped and Stocked rooms for medical procedures
Customer Service Representative
Nuvell
Little Rock, AR
10.2008 - 10.2012
- Analyzed customer concerns and provided effective solutions to meet their needs.
- Analyzed and resolved multifaceted issues, ensuring timely and effective solutions for clients.
Education
Certificate - undefined
Eastern College of Health Vocations
Little Rock08.2014
High School Diploma - undefined
Watson Chapel High School
Pine Bluff05.2004
Skills
- Interpersonal Skills Expert
- Ability to Multitask Expert
- Time Management Expert
- Problem Solving Expert
- Critical thinking and problem solving Expert
- Decision Making Expert
- Leadership Expert
- Ability to Work Under Pressure Expert
- Adaptability Expert
- Communication Skills Expert
- Microsoft Office Expert
- Effective Time Management Expert
- Customer Service Expert
- Troubleshooting Skills Expert
- Multitasking Skills Expert
- Excellent Communication Skills Expert
- Computer Skills Expert
- Fast Learner Expert
- Ability to Work in a Team Expert
HOBBIES
Helping others and voulteering
Certification
Registered Dental Assistant Certification
Referrences
Katrina Bryant (501) 541-8610
Alonzo Harris (501) 612-9704
Katherine Chism (501) 258-4446
Timeline
Substitute Teacher, K-12
ESS
10.2025 - Current
Dental Assistant
Emergency Dentist Little Rock
10.2025 - 11.2025
DFA Service Rep
Arkansas Department of Finance and Administration
04.2024 - 06.2025
Commercial Janitorial Cleaner
Making Moves Janitorial, LLC
08.2021 - 12.2024
Dental Assistant
Healthy Smiles Dentistry
11.2016 - 03.2024
Dental Assistant
Ikids Pediatric Dentistry
07.2014 - 08.2015
Customer Service Representative
Nuvell
10.2008 - 10.2012
Certificate - undefined
Eastern College of Health Vocations
High School Diploma - undefined
Watson Chapel High School