Ashlee Krantz
Marine City,MI
Summary
Courteous candidate with evidence of experience providing quality patient care and administrative services. Proven track record of success in streamlining operations, following protocols and improving patient outcomes. Strong commitment to exemplary customer service and maximizing patient safety and satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Patient Monitor Tech
Ascension
01.2019 - Current
- Monitor up to 16 patients at a time across 14 different hospitals over the virtual camera system, Avasys.
- Assists as lead technician and float technician as needed.
- Triage calls from staff across all of Ascension Michigan in addition to performing basic technical troubleshooting.
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Completed necessary reports and documentation on time and to specifications.
- Ensured compliance with hospital policies and regulatory standards through meticulous record keeping and adherence to protocols.
Customer Service Associate
Kmart, Sears Holding
11.2016 - 01.2019
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Maintained up-to-date knowledge of product and service changes.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Responded to customer calls and emails to answer questions about products and services.
- Ran the cash register, layaway counter, jewelry counter, stocked shelves, shipped out online orders, and helped with straightening the store.
Education
Associate of Applied Science - Respiratory Therapy
St. Clair County Community College
Port Huron, MI08.2024
Skills
- Basic Life Support
- Clinical Documentation
- Information Protection
- Patient Observation
- Patient confidentiality
- Healthcare software
- Team Management
- Critical Thinking
- Organization and Time Management
- Supervision and leadership
Timeline
Patient Monitor Tech
Ascension
01.2019 - Current
Customer Service Associate
Kmart, Sears Holding
11.2016 - 01.2019
Associate of Applied Science - Respiratory Therapy
St. Clair County Community College