Ashlee Lehrman
Granbury,TX
Summary
Reliable and friendly employee, adept at learning and mastering new concepts and skills. Passionate about helping customers and maintaining an organized and efficient work environment.
Overview
16
16
years of professional experience
Work History
Clerk 1
Somervell County Expo Center
Glen Rose, TX
01.2008 - 07.2009
- Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
- Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
- Assisted with payment processing and investigating variances in cash amounts.
- Oversaw office inventory by restocking supplies and submitting purchase orders as needed.
- Created, updated and maintained detailed documents and spreadsheets by creating professional charts, pivots and filters.
- Supported office clerical functions using word processing and other software, email and office machines.
- Pulled and organized requested documentation to support Public needs and clerical responsibilities for Manager as needed.
- Contacted customers about changes or updates regarding Expo events, confirming and alerting customers about potential problems.
Police Records Clerk
Somervell County Sheriff's Office
Glen Rose, TX
08.2009 - 08.2011
- Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
- Kept office records organized and supplies well-stocked for optimal team performance.
- Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
- Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
- Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
- Worked easily with office programs such as Microsoft and Excel to carry out daily team clerical needs.
- Proof reading, editing and filing of Police Officers reports.
- Data Input of Reports, Citations and other documents as needed.
Massage Therapist
Self-Employeed
Granbury, TX
07.2012 - Current
- Provided therapeutic massage treatments to clients, including Swedish, deep tissue, and sports massages.
- Demonstrated knowledge of anatomy and physiology to determine appropriate massage techniques for each client's needs.
- Maintained a clean and organized work environment while adhering to safety protocols.
- Educated clients on proper post-treatment care such as strhing exercises or lifestyle changes that could enhance the effects of the massage.
Stay at Home Mom
Self-employeed
01.2013 - 01.2018
Massage Therapist
Spa Habitat
Southlake, TX
01.2018 - 09.2018
- Provided therapeutic massage treatments to clients, including Swedish, deep tissue, and sports massages.
- Demonstrated knowledge of anatomy and physiology to determine appropriate massage techniques for each client's needs.
- Maintained a clean and organized work environment while adhering to safety protocols.
- Educated clients on proper post-treatment care such as exercises or lifestyle changes that could enhance the effects of the massage.
- Created a relaxing atmosphere by using essential oils and soothing music during sessions.
- Maintained detailed documentation of all treatments provided to ensure continuity of care between sessions.
On Air/Administrative Assistant
LKCM Radio
Granbury, TX
10.2021 - 05.2023
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Directed customer communication to appropriate department personnel.
- Provided secretarial and office management support while building cooperative working relationships.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Planned shows by selecting music and topics and writing content.
- Edited recorded events and interviews into radio appropriate content.
- Researched topics before writing scripts and reporting on findings.
- Researched and studied background information to prepare for programs or interviews.
- Interviewed show guests about lives, work or topics of current interest.
- Helped increase active listener audience by posting updates on station's social media pages.
- Made promotional appearances at public or private events to represent radio station.
- Answered phone calls from listeners to request songs or talk about current topics.
Lab Account Representative
CG Labs
Granbury, TX
01.2024 - 04.2024
- Developed and maintained strong relationships with clients, vendors and colleagues.
- Reviewed contracts, invoices and other documents for accuracy.
- Resolved customer complaints in a timely manner.
- Maintained detailed records of all client communications.
- Processed orders promptly according to established procedures.
- Responded quickly to customer inquiries via phone or email.
- Participated in training programs designed to enhance job knowledge.
- Developed comprehensive account plans tailored to each client's needs.
- Set up and updated customer accounts with interactions, payments and personal information.
- Maintained accurate records of customer orders, invoices, product availability, and delivery schedules.
Education
High School Diploma -
Walnut Springs High School
Walnut Springs, TX05.2004
Massage Therapist - Massage Therapy
Parker University
Dallas, TX04.2012
Skills
- Billing and Invoicing
- Customer satisfaction
- Verbal and writing communication
- Processing mail
- Mail sorting
- Handling payments
- Database entry
- Microsoft and Excel
- Administrative tasks
- Document editing
- Professional and mature
- Scanning and copying
- Website maintenance
- Graphic and Media Design
- Quickbooks
Timeline
Lab Account Representative
CG Labs
01.2024 - 04.2024
On Air/Administrative Assistant
LKCM Radio
10.2021 - 05.2023
Massage Therapist
Spa Habitat
01.2018 - 09.2018
Stay at Home Mom
Self-employeed
01.2013 - 01.2018
Massage Therapist
Self-Employeed
07.2012 - Current
Police Records Clerk
Somervell County Sheriff's Office
08.2009 - 08.2011
Clerk 1
Somervell County Expo Center
01.2008 - 07.2009
High School Diploma -
Walnut Springs High School
Massage Therapist - Massage Therapy
Parker University
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