Ashlee Mattos
San Jose,CA
Summary
Dedicated professional with extensive cleaning expertise and customer service skills, honed at County Of Santa Clara. Proven ability to enhance facility cleanliness and promote a respectful environment. Adept at managing work orders and maintaining inventory, ensuring operational efficiency while fostering positive relationships with clients and colleagues.
Overview
16
16
years of professional experience
Work History
Janitor
County Of Santa Clara
02.2016 - Current
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
- Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
- Facilitated smooth communication between janitorial staff and other departments, addressing concerns promptly and professionally.
Sales Associate
Target
04.2009 - 05.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
General Studies
De Anza College
Cupertino, CASkills
- Cleaning expertise
- Restroom care
- Customer service-focused
- Mopping techniques
- Facilities maintenance
- Work orders
- Excellent communication skills
- Customer service
- Building maintenance
Timeline
Janitor
County Of Santa Clara
02.2016 - Current
Sales Associate
Target
04.2009 - 05.2018
General Studies
De Anza College
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