Ashlee Oregeron
Lake Charles,LA
Summary
Experienced Security Officer skilled in maintaining safety and conducting patrols in high-traffic environments. Expertise in conflict resolution and surveillance enhances crisis response effectiveness. Proven track record of reducing security risks through proactive measures and clear communication. Developed training procedures that improved team efficiency.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Cameron, LA
11.2025 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to detect suspicious activities or safety hazards.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Monitored surveillance cameras and responded to suspicious activity.
- Responded promptly to alarms and incidents, ensuring appropriate action was taken.
- Assisted in emergency response efforts, maintaining calm and order during crises.
- Enforced company policies and procedures to promote a safe environment.
- Documented daily activities and incidents in detailed reports for management review.
- Addressed problems quickly and reported clear information while working under minimal supervision.
Mail handler
United States Post Office
Cameron, LA
07.2024 - 12.2025
- Operated machinery for processing packages and letters effectively.
- Sorted incoming mail for efficient distribution to various departments.
- Maintained cleanliness and organization of mail processing area daily.
Porter
Mark Dodge
Lake Charles, LA
04.2022 - 07.2024
- Operated cleaning equipment to ensure facilities met high standards.
- Maintained cleanliness and organization of facility areas throughout the day.
- Responded promptly to requests for service from guests and staff.
- Adhered to safety protocols while performing all duties consistently.
- Collaborated with team members to manage daily tasks efficiently.
- Walked property and grounds, picking up trash and debris to maintain curb appeal.
Cashier
Circle K
Sulphur, LA
10.2022 - 05.2024
- Processed customer transactions efficiently and accurately at convenience store.
- Managed cash register operations including balancing drawers at shift end.
- Promoted loyalty programs and upsold products to enhance customer experience.
- Assisted customers in selecting merchandise and answered product inquiries.
- Maintained cleanliness and organization of checkout area throughout shifts.
- Collaborated with team members to ensure smooth store operations during peak hours.
Cage Cashier
Cash Magic Casino
Sulphur, LA
12.2022 - 03.2024
- Ensured accuracy in cash handling and balancing daily financial reports.
- Operated cash management systems to track and record financial activities.
- Maintained compliance with casino policies and regulatory requirements consistently.
- Provided training and support to new staff on cash handling procedures.
- Assisted guests with inquiries regarding cash operations and gaming regulations.
- Collaborated with team members to enhance workflow and service quality.
Supervisor
Golden State Foods
Lake Charles, LA
08.2019 - 12.2022
- Directed and supervised team of 15 employees in daily operations.
- Trained and mentored team members on safety and operational procedures.
- Managed inventory levels and ensured product quality standards were met.
- Coordinated logistics for timely delivery of goods to clients.
- Implemented process improvements to enhance efficiency in operations.
- Conducted regular inspections to maintain compliance with health regulations.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Monitored employee productivity to provide constructive feedback and coaching.
Cashier/Bartender/Manager/Casino Host
Wagin Cajun
Sulphur, LA
05.2016 - 08.2019
- Processed customer transactions efficiently and accurately at busy restaurant.
- Managed cash register operations, ensuring balanced cash drawers at shift end.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Resolved customer complaints and payout errors.
- Identified and removed non-compliant players from gaming areas to maintain fair play. and card counters for non-compliance with established rules.
- Responded promptly to emails from customers inquiring about services or requesting assistance with issues related to their visit or stay at the casino.
- Established work schedules and station arrangements for daily shifts.
- Used consumer trends and information to arrange data for profit-increasing opportunities.
- Removed non-abiding players and card counters for non-compliance with established rules.
- Maintained accurate records of cash supply transfers in alignment with regulatory requirements.
- Provided guidance and support to team members regarding customer service expectations and policies.
Hole Watch, Fire Watch
Turner
Lake Charles, LA
02.2017 - 04.2018
- Monitored confined spaces for hazards and ensured compliance with safety protocols.
- Conducted regular safety assessments to identify potential risks and hazards.
- Communicated effectively with team members to coordinate safety measures.
- Assisted in the development of safety plans and emergency response procedures.
- Provided real-time updates to supervisors regarding worksite conditions and safety status.
Cashier
Yogurt Mountain
Lake Charles, LA
01.2016 - 04.2017
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Answered customers' questions and provided information on store procedures or policies.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Laborer
Angold Fisheries
Lake Charles, LA
02.2014 - 06.2016
- Operated fishing equipment to assist in daily harvesting activities.
- Maintained cleanliness and organization of work areas to ensure safety.
- Assisted with sorting and packing seafood products for distribution.
- Monitored supply inventory and reported shortages to management.
- Followed safety protocols to minimize risks during operations.
- Conducted routine maintenance on tools and machinery.
- Mentored new laborers on job responsibilities and safety practices. on proper handling techniques and safety measures.
Host
Golden Nugget
Lake Charles, LA
03.2015 - 01.2016
- Welcomed guests and ensured a positive first impression at the casino.
- Managed seating arrangements to optimize guest flow and comfort.
- Coordinated with staff to facilitate efficient service during peak hours.
- Answered guest inquiries and resolved concerns promptly and courteously.
- Provided excellent customer service by anticipating customer needs.
- Monitored wait times and communicated updates to guests effectively.
- Maintained cleanliness and organization of the host stand area.
- Assisted in training new hosts on operational procedures and service standards.
Valet
L'Auberge Casino Resort
Lake Charles, LA
08.2012 - 07.2015
- Provided exceptional customer service to enhance guest experience.
- Parked vehicles in designated areas to ensure efficient guest service. efficiently for guests at L'Auberge Casino Resort.
- Monitored vehicle security to prevent theft and ensure guest safety. and ensured proper key handling procedures.
- Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
- Resolved guest concerns promptly while maintaining professionalism and courtesy.
- Communicated effectively with team members during busy periods.
- Operated and drove vehicles to designated parking areas. to parking area, secured vehicles and returned tag and keys to key booth.
Cashier
Delicious donuts and bakery
Lake Charles, LA
06.2014 - 03.2015
- Managed cash register operations including balancing drawers at shift end.
- Accepted cash and credit card payments, issued receipts and provided change.
- Assisted customers in selecting merchandise and addressing product inquiries, enhancing customer satisfaction.
- Greeted customers and answered any questions they had about the store's products and services.
- Collaborated with team members to streamline store operations during peak hours, ensuring efficient service.
- Maintained cleanliness and organization of checkout area throughout shifts.
- Assisted with various tasks to support team efforts.
- Organized and replenished shelves with merchandise, maintaining optimal inventory levels for customer access.
Labor
CB&I
Lake Charles, LA
01.2013 - 03.2014
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Cashier
Kroger
Lake Charles, LA
09.2012 - 11.2013
- Boosted customer satisfaction levels by going the extra mile to personalize service for each customer.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Answered customers' questions and provided information on store procedures or policies.
- Boosted customer satisfaction levels by going the extra mile to personalize service for each customer.
- Checked personal identification for age verification during alcohol and tobacco sales. during alcohol and tobacco sales.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Stocker
Kohls
Lake Charles, LA
08.2013 - 11.2013
- Stocked shelves with merchandise to ensure product availability.
- Organized backroom inventory for efficient retrieval and restocking.
- Assisted customers in locating products throughout the store.
- Maintained cleanliness and organization of sales floor and storage areas.
- Collaborated with team members to optimize stock placement strategies.
- Executed markdowns and signage updates to reflect promotional items.
- Followed safety protocols while handling heavy merchandise on the sales floor.
Security Guard
Vinson
Lake Charles, LA
04.2011 - 08.2013
- Patrolled crowds during events to preserve order and promote security.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Searched bags manually to identify prohibited items and contraband.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Reviewed guest identification and employee credentials to authorize entry onto the premises.
- Completed shift logs and reports, documenting routine activities, suspicious circumstances, and critical incidents for management review.
- Maintained high levels of alertness throughout shifts.
- Monitored surroundings throughout shifts, ensuring a safe environment for guests and staff.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Investigated suspicious activity, documenting findings and recommending actions to management.
- Interacted with law enforcement officials to report incidents or violations of laws and regulations.
- Observed surveillance cameras for any suspicious activity or intruders.
Cahier
McDonald's
Lake Charles, LA
12.2010 - 04.2011
- Processed customer transactions accurately and efficiently at high-volume fast-food restaurant.
- Handled cash register operations, including cash handling and credit card processing.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Assisted customers with menu selections and answered questions about food items.
- Demonstrated strong communication skills while interacting with diverse customer base.
- Resolved customer complaints promptly, ensuring a positive dining experience for patrons.
- Organized and stocked shelves with merchandise to maintain inventory flow.
Education
High school diploma -
Parkview Baptis School
Sulphur, LASkills
- Surveillance monitoring
- Access control
- Surveillance technology
- Emergency response
- Incident management
- Incident reporting
- Safety compliance
- Threat assessment
- Emergency preparedness
- Problem solving
- Process improvement
- Attention to detail
- Time management
- Customer service
- Team collaboration
- Conflict resolution
- Effective communication
Certification
- Driver's License
- Bartender License
- Food Handler Certification
Timeline
Security Officer
Allied Universal Security Services
11.2025 - Current
Mail handler
United States Post Office
07.2024 - 12.2025
Cage Cashier
Cash Magic Casino
12.2022 - 03.2024
Cashier
Circle K
10.2022 - 05.2024
Porter
Mark Dodge
04.2022 - 07.2024
Supervisor
Golden State Foods
08.2019 - 12.2022
Hole Watch, Fire Watch
Turner
02.2017 - 04.2018
Cashier/Bartender/Manager/Casino Host
Wagin Cajun
05.2016 - 08.2019
Cashier
Yogurt Mountain
01.2016 - 04.2017
Host
Golden Nugget
03.2015 - 01.2016
Cashier
Delicious donuts and bakery
06.2014 - 03.2015
Laborer
Angold Fisheries
02.2014 - 06.2016
Stocker
Kohls
08.2013 - 11.2013
Labor
CB&I
01.2013 - 03.2014
Cashier
Kroger
09.2012 - 11.2013
Valet
L'Auberge Casino Resort
08.2012 - 07.2015
Security Guard
Vinson
04.2011 - 08.2013
Cahier
McDonald's
12.2010 - 04.2011
High school diploma -
Parkview Baptis School