Ashlee Pacheco
Fresno,CA
Summary
Versatile professional with a robust background at CCWF, adept in conflict resolution and mental health awareness. Demonstrated excellence in ensuring safety and security, alongside fostering positive relationships. Proven track record in enhancing operational efficiency and inmate rehabilitation through strategic oversight and compassionate intervention. Skilled in first aid and CPR, with a commitment to maintaining high safety standards.
Professional in correctional facility management, known for strong standards and results-driven performance. Extensive experience in enforcing regulations and maintaining order within facilities. Valued for collaborative spirit and adaptability, with skills in conflict resolution and surveillance.
Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Correctional Officer
Central California Women's Facility (CCWF)
05.2022 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Managed approximately 40 incoming calls and emails daily.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Responded to emergency situations and de-escalated hostile confrontations.
- Enforced rules and regulations to maintain order among inmates.
Registered Dental Assistant
Rosaura Pacheco DDS
02.2013 - 02.2022
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
- Educated patients on proper oral hygiene habits, fostering long-term dental health improvement.
- Provided exceptional customer service, addressing patient concerns and answering questions professionally and empathetically.
- Supported the dentist during procedures, assisting dental fillings, and temporary crowns and sealants.
- Took dental images following strict patient protection rules, applying lead aprons.
- Ensured compliance with infection control protocols, contributing to a safe and clean work environment.
Bartender
The Other Bar
04.2017 - 03.2020
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Educated customers on drink options, making personalized recommendations based on preferences
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Managed inventory to prevent shortages, conducting weekly stock checks.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Education
Associate of Arts -
San Joaquin Valley College
Fresno, CA10-2013
Skills
- Conflict resolution skills
- Mental health awareness
- Correctional facility procedures
- Inmate monitoring
- Safety and security enforcement
- Self-defense tactics
- Search and seizure procedures
- Observation
- Relationship building and management
- Weapons training
- Occupational hazards and safety precautions
- First aid and CPR certified
Accomplishments
- Routinely supervised more than 200 detainee inmates.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- First Aid Certification - American Red Cross.
- Infectious Disease Control in a Correctional Setting Certificate – Centers for Disease Control and Prevention (CDC), Public Health Departments, or similar organizations.
- Firearms Proficiency Certificate - State Police or equivalent state licensing authority.
- Prison Rape Elimination Act (PREA) Standards Training Certificate - National PREA Resource Center.
- Emergency Response Planning and Implementation Certificate – Federal Emergency Management Agency (FEMA) or other emergency response training providers.
- Use of Force Training Certification - Various authorized training centers.
- Suicide Prevention Training Certificate - Various mental health organizations or correctional training academies.
- Basic Life Support Certification (BLS)
- Gang Awareness and Identification Certification - Gang Resistance Education And Training (G.R.E.A.T.) program or similar.
Languages
English
Full Professional
Timeline
Correctional Officer
Central California Women's Facility (CCWF)
05.2022 - Current
Bartender
The Other Bar
04.2017 - 03.2020
Registered Dental Assistant
Rosaura Pacheco DDS
02.2013 - 02.2022
- First Aid Certification - American Red Cross.
- Infectious Disease Control in a Correctional Setting Certificate – Centers for Disease Control and Prevention (CDC), Public Health Departments, or similar organizations.
- Firearms Proficiency Certificate - State Police or equivalent state licensing authority.
- Prison Rape Elimination Act (PREA) Standards Training Certificate - National PREA Resource Center.
- Emergency Response Planning and Implementation Certificate – Federal Emergency Management Agency (FEMA) or other emergency response training providers.
- Use of Force Training Certification - Various authorized training centers.
- Suicide Prevention Training Certificate - Various mental health organizations or correctional training academies.
- Basic Life Support Certification (BLS)
- Gang Awareness and Identification Certification - Gang Resistance Education And Training (G.R.E.A.T.) program or similar.
Associate of Arts -
San Joaquin Valley College
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