Work Preference
Summary
Overview
Work History
Education
Skills
CLEARANCE
Accomplishments
Timeline
Generic
Ashlee Partridge
Open To Work

Ashlee Partridge

Riverdale,Utah

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Senior Principal Configuration AnalystConfiguration ManagerSite ManagerSenior Project Manager

Location Preference

RemoteHybrid
Location: Riverdale, Utah, USClearfield, UTLayton, UTRoy, UTOgden, UT
Open to relocation: No

Salary Range

$100000/yr - $150000/yr

Important To Me

Team Building / Company RetreatsWork from home optionPersonal development programsCareer advancementWork-life balanceCompany CultureFlexible work hours

Summary

Strategic and results-oriented IT analyst with 24 years of experience delivering high-impact technology solutions that streamline operations and support mission-critical initiatives in federal and private sectors.

Overview

24
24
years of professional experience

Work History

Senior Principal Configuration Analyst

Northrop Grumman
2023.11 - 2025.09
  • Managed the initial stand up of configuration and data management governance for the advanced programs business unit.
  • Collaborated with systems engineering and integration team to support technical integration champions and technical area champions in applying CM best practices.
  • Formulated comprehensive configuration and data management plan (CDMP) to streamline data processes.
  • Partnered with leadership to drive the initial launch of the Business Unit Management Plan (BUMP).
  • Developed and implemented comprehensive change management plan (CMP) to facilitate organizational transitions.
  • Established comprehensive tracking and document control practices to enhance operational efficiency.
  • Executed change request conformance assessments and facilitated stakeholder reviews.
  • Facilitated collaboration with mission assurance and chief engineer to establish initial technical review board (TRB) process and charter.
  • Executed comprehensive conformance reviews for stakeholder engagement and release assessments of product definition packages (PDPs) and interface control modules (ICMs).
  • Conducted Change Management oversight of the Sentinel change control board (CCB) operations, including pre-board preparation, facilitation, and post-board processes.
  • Oversaw configuration management during design review meetings, delegating critical actions to engineers to ensure compliance with Sentinel configuration management standards.

Configuration Manager

Summit Technologies
2022.11 - 2023.11
  • Supported Joint Mission Planning System (JMPS) software utilized by Air Force aircraft.
  • Coordinated with internal and external teams regarding Mission Planning software releases.
  • Posted software development milestones.
  • Created and maintained configuration baselines and operational maintenance activities.
  • Used automated configuration management tools to implement policies and procedures.
  • Developed and modify plans, policies, and procedures.
  • Implemented procedures for the entire lifecycle of baseline software.
  • Performed change control and configuration audits.
  • Managed the Product Line, which consists of adding new builds, components, and component variant versions to Mission Planning Central (MPC) component management.
  • Maintained metrics for the configuration management team.
  • Provided training of Configuration Management processes and procedures.

Site Lead and Senior Project Manager

Telos Corporation
2018.01 - 2022.11
  • Lead and managed new site of contractors from beginning of USAF Air Combat Command (ACC) Defensive Cyber Operations (DCO) contract award.
  • Conducted Project Management Operations support the 388 Fighter Wing (FW), F-35 Joint Strike Fighter (JSF), and Autonomic Logistics Information System (ALIS) programs.
  • Managed employee orientation, in/out-processing, award packages, timecard management, and appraisals.
  • Provided Weekly Activity Reports (WAR) to headquarters, which included the team’s workload, metrics, and overall project goals.
  • Organized rollout of Deployed Debrief Facilities (DDFs) for F-35A ALIS Joint Strike Fighter exercises held worldwide.
  • Served as the 388 OSS/SC linchpin for the Wi-Fi project to significantly enhance the capabilities of the Electronic Flight Bag (EFB) program utilized by the squadron’s F-22, F-35, F-16, A-10, and C-130 aircrews, receiving Letter of Appreciation from the Commander.
  • Supported enterprise architecture planning, engineering, project management, and configuration management to include requirements for maintaining efficient use of network devices, such as switches, routers, and TACLANEs for Air Force/DoD customers.
  • Organized rollout of new kiosks utilized by 514th FLTS, 75 ABW/SC, 388 OSS, 419 FW, and 309th AMXG, keeping all parties updated and on schedule, delivering a stellar final product.
  • Hosted site visits from Air Force, Navy, Army, and Marines, getting all areas of network requirements in place before arrival.

Global Service Desk IT Customer Support Lead

DISA Ogden
2016.01 - 2017.12
  • Led the transition of critical applications Mainframe Internet Access Portal (MIAP), Defense Civilian Pay System (DCPS), Mechanization of Contract Administration Services (MOCAS), and Standard Operations Maintenance Research and Development System (SOMARDS) from Defense Information System Agency (DISA) Mechanicsburg to Defense Information System Agency (DISA) Ogden’s Global Service Desk (GSD) which consisted of the coordination, documentation, communication, and training for new Standard Operation Procedures (SOPs) with personnel and customers.
  • Planned and coordinated process standardization of five service desks in preparation for the consolidation to the Global Service Desk.
  • Served as go-to expert in providing technical advice and assistance including troubleshooting, diagnosing, and resolving system or application issues.
  • Expert in applying knowledge of server based operating systems and environments to support customer processing, applications, and configurations.
  • Consistently provided technical guidance and training to team members.

Application Security Information Technology Specialist

Unisys
2015.10 - 2016.01
  • Held meetings with stakeholders to communicate requirements and identify assumptions and constraints.
  • Coordinated the creation of project deliverables such as policies, Standard Operation Procedures (SOPs), Tactics, Techniques, and Procedures (TTPs).
  • Served as the Oracle E-Business Suite (EBS) Application Security expert establishing new user accounts, password resets and resolving a host of information systems user problems, ensuring all users met all security requirements to access Oracle E-Business Suite (EBS) supported applications.
  • Served as the Oracle E-Business Suite (EBS) Application Security expert at reviewing, testing, documenting, and conducting training of software release modules.
  • Regularly analyzed system specifications to determine the nature and scope of a problem for the implementation of specific software release modifications.

Service Desk Information Technology Specialist Lead

Knight Point
2014.11 - 2015.10
  • Managed incident and customer support processes for ticket escalation.
  • Supported distribution of broadcast notifications.
  • Monitored maintenance release activities and coordinated troubleshooting collaboration calls.
  • Utilized system application and service monitoring tools, including Patrol, Tivoli, Formula, NOC, BAC, BMC ITSM, and BMC Control-M, to diagnose and resolve system issues affecting server-based application performance.

MidTier Service Desk Information Technology Specialist Level 3

DMI
2013.10 - 2014.11
  • Oversaw metrics coordination for operations division, ensuring data accuracy and relevance.
  • Facilitated quarterly meetings with personnel to analyze metric statistics and data visualizations.
  • Compiled and analyzed ESD Unified Communications Platform (EUCP) automated call distribution (ACD) system reports alongside IT service management (ITSM) reports for comprehensive monthly and quarterly metrics review.
  • Executed customer and application support functions across diverse service desk environments, delivering complex technical analysis and monitoring server and mainframe support.
  • Analyzed and compiled metrics to empower functional managers in identifying deficiencies and enhancing service development lifecycle.

Mainframe Service Desk IT Specialist Level 3

Superlative Technologies
2011.10 - 2013.10
  • Implemented security measures to mitigate system risks through effective use of RACF tape storage system and ACF2 access control facility.
  • Implemented rules, regulations, policies, and approved software procedures in software development projects and releases.
  • Executed testing and validation of application codes and associated job control language (JCL) to ensure compliance with release requirements and standards.
  • Analyzed and documented recurring application user problems and issues.
  • Designed and executed comprehensive training events to enhance team skills.

MidTier Service Desk IT Specialist Level 2

Oasis Systems, LLC
2010.10 - 2011.10
  • Implemented Information Technology Infrastructure Library (ITIL) framework to ensure quality in service desk information collection, analysis, production, and distribution.
  • Delivered UNIX application and Control-M server support for Air Force and DFAS versions of Defense Industrial Financial Management System (DIFMS), Naval Industrial Material Management System (NIMMS), and Automated Bill of Material (ABOM).
  • Delivered application and UNIX Control-M server support for general accounting and finance systems.
  • Implemented ITIL best practices to effectively coordinate with vendors, including Hewlett-Packard and Sun Microsystems, ensuring seamless customer support.

Education

ITILv3 Foundations Certificate - undefined

2015-02

HDI Support Center Certificate - undefined

2011-10

Business Administration and Management - undefined

Stevens-Henagar College
Ogden, UT
2005-01

Computer Programming, Specific Applications - undefined

New Horizons Career Center
Salt Lake City, UT
2002-01

High School Diploma - undefined

Fremont High School
Plain City, Utah
2001-05

Skills

Configuration Management

Project Management

Operations Management

Change Management

Process Development

Strategic planning

Project Management

Operations Management

Change Management

Process Development

Strategic planning

CLEARANCE

Secret

Accomplishments

    Received kudos award and coin from Northrup Gumman Advanced Programs Director 2024 for outstanding initial Configuration Management stand up.

Timeline

Senior Principal Configuration Analyst

Northrop Grumman
2023.11 - 2025.09

Configuration Manager

Summit Technologies
2022.11 - 2023.11

Site Lead and Senior Project Manager

Telos Corporation
2018.01 - 2022.11

Global Service Desk IT Customer Support Lead

DISA Ogden
2016.01 - 2017.12

Application Security Information Technology Specialist

Unisys
2015.10 - 2016.01

Service Desk Information Technology Specialist Lead

Knight Point
2014.11 - 2015.10

MidTier Service Desk Information Technology Specialist Level 3

DMI
2013.10 - 2014.11

Mainframe Service Desk IT Specialist Level 3

Superlative Technologies
2011.10 - 2013.10

MidTier Service Desk IT Specialist Level 2

Oasis Systems, LLC
2010.10 - 2011.10

ITILv3 Foundations Certificate - undefined

HDI Support Center Certificate - undefined

Business Administration and Management - undefined

Stevens-Henagar College

Computer Programming, Specific Applications - undefined

New Horizons Career Center

High School Diploma - undefined

Fremont High School

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