Ashlee Willett

Communicating effectively with patients, providers, coworkers, and insurances to ensure positive patient experiences

Collaborating with coworkers to implement efficient pharmacy workflow with the inventory, filling, and dispensing processes

Performing patient outreach calls to optimize auto-refills, medication adherence, and immunization compliance

Administering vaccines to patients to provide immunity against influenza, COVID-19, and other diseases

Maintaining inventory levels and creating salvage returns for soon-to-expire medications

Eliminating potential for pharmacy fraud by returning medications to stock after a specified number of days

Taking initiative of bin reconciliations to clear out old and/or deleted prescriptions, ensuring an organized storage area

Use of pharmacy software to enter prescription and insurance information

Preparing, packaging, and labeling prescription order sent electronically, by phone, or written with the correct quantity, dose, route, and patient

Multi-tasking with data entry, phone calls, and patient dispensing

Assisting in training new coworkers to ensure all members are kept up to date on company procedures and policies

Resolving issues promptly and keeping the customer in the loop with the status of their medications