Cely Cole
Pharmacist
Ormond Beach,FL
Summary
Pharmacy professional with commitment to maximizing operational efficiency and patient care. Proven ability to lead teams, manage inventory, and implement process improvements. Known for collaborative approach and adaptability to changing needs, with strong focus on communication and regulatory compliance.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Pharmacy Intern, Floater Pharmacist, Assistant Pharmacy Manager
Publix Super Markets
03.2021 - Current
- Supervised daily pharmacy operations, ensuring compliance with regulations and quality standards.
- Managed inventory control processes, optimizing stock levels and minimizing waste.
- Led staff training programs to enhance team performance and customer service skills.
- Analyzed pharmacy performance metrics to identify trends and inform strategic decision-making.
- Coordinated medication therapy management services to improve patient outcomes and adherence rates.
- Developed a strong team through effective recruitment, training, and performance management strategies.
- Addressed customer complaints or issues in a timely manner, demonstrating empathy and commitment to exceptional service standards.
- Collaborated with other pharmacy managers within the organization to share best practices and identify opportunities for improvement across locations.
- Maximized employee productivity through effective scheduling, delegation of tasks, and ongoing feedback on performance goals.
- Enhanced patient care by providing personalized medication recommendations based on individual needs and preferences.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Pharmacy Intern
Emerald Hills Pharmacy
01.2019 - 08.2019
- Assisted pharmacists in preparing and dispensing medications accurately.
- Collaborated with team members to optimize workflow efficiency in pharmacy operations.
- Contributed to patient education initiatives, improving adherence to prescribed therapies effectively.
- Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions..
- Contributed to pharmacy team cohesiveness by offering support and guidance to fellow interns, creating a positive work environment for all staff members.
- Successfully completed required assessments and evaluations throughout the internship period, demonstrating growth in professional skills and knowledge related to the field of pharmacy.
- Enhanced pharmacy efficiency by assisting in inventory management, medication storage organization, and restocking shelves.
- Collaborated with pharmacists to review and clarify prescriptions, preventing potential medication errors or drug interactions.
- Assisted with immunization administration, promoting overall community health and increasing vaccination rates within the pharmacy''s clientele.
- Monitored inventory levels and notified pharmacist of items requiring reorder.
- Assisted in preparation and compounding of medications, ensuring precise formulation and dosage.
- Enhanced patient care by accurately filling over hundreds of prescriptions weekly.
- Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
Pharmacy Technician
Publix Super Markets
05.2005 - 12.2018
- Processed prescription orders accurately and efficiently to ensure timely patient care.
- Assisted pharmacists in preparing medications, including compounding and labeling prescriptions.
- Managed inventory of pharmaceuticals, ensuring compliance with safety regulations and stock levels.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Entered and processed patients' prescriptions into internal system.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
- Resolved third-party billing, computer system and customer service issues.
- Managed opening and closing duties for pharmacy.
Administrative Coordinator
Publix Super Markets
10.2011 - 07.2012
- Completed pre-payroll and payroll in a timely manner
- Worked closely with Publix Corporate Office to efficiently deliver communication to employees.
- Efficiently Trained new employees in their respective work areas
- Arranged and delivered mail for the different departments.
- Assisted department Managers in completing adjudicated time cards.
Education
Doctor of Pharmacy -
Larkin University
Miami, Florida05.2021
Doctor of Pharmacy Candidate - undefined
Larkin University
Miami, Florida05.2021
Bachelor of Arts - Chemistry studies
Georgia Southern University
Savannah, Georgia05.2018
Skills
- Customer service
- Medication preparation
- Patient education and counseling
- Medication distribution
- Interprofessional collaboration
- Medication therapy management
- Pharmacy ethics adherence
- Therapeutic drug monitoring
- Drug utilization review
- Pharmacy law compliance
- Immunization administration
- Pharmacy management support
Accomplishments
2024- Publix Pharmacy Vaccine Ambassador
Promoted vaccine education, acceptance and uptake in the local community.
Worked closely with other Pharmacist to ensure accurate and up to date vaccine education.
Assisted other Pharmacy location with set up and conduction of and vaccine clinics
Answer vaccines related questions/concerns
Certification
- August 2021 Registered Pharmacist. Miami, Florida License # PS62977
- November 2020 Cardiopulmonary and Basic life Support Certification American Heart Association
- October 2019 Opioid Prevention and Recognition Response Certification Getnaloxone.com
- October 2018 Pharmacist Intern. Miami, Florida License # 39685
- July 2011 Register Pharmacy Technician. Savannah, Georgia RPT License# 10135
Timeline
Pharmacy Intern, Floater Pharmacist, Assistant Pharmacy Manager
Publix Super Markets
03.2021 - Current
Pharmacy Intern
Emerald Hills Pharmacy
01.2019 - 08.2019
Administrative Coordinator
Publix Super Markets
10.2011 - 07.2012
Pharmacy Technician
Publix Super Markets
05.2005 - 12.2018
Doctor of Pharmacy Candidate - undefined
Larkin University
Bachelor of Arts - Chemistry studies
Georgia Southern University
Doctor of Pharmacy -
Larkin University
Advance Pharmacy Practice Experience Award
Larkin's' University Class of 2021 APPE recipient for best grades and evaluations on rotations.