Experienced with providing quality patient care and support in fast-paced healthcare settings. Utilizes effective communication and interpersonal skills to foster supportive environment for patients and staff. Knowledge of essential medical procedures and patient monitoring techniques ensures high standards of care and adaptability to changing needs.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Henry Ford Hospital
Grand Blanc, MI
04.2006 - Current
Assisted patients with daily living activities, ensuring comfort and safety.
Monitored vital signs and reported changes to nursing staff promptly.
Collaborated with healthcare team members to develop patient care plans.
Maintained cleanliness and organization of patient rooms and equipment.
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Administrative Assistant
Henry Ford Hospital
Grand Blanc, MI
04.2006 - Current
Coordinated administrative tasks ensuring seamless office operations and enhanced efficiency.
Managed scheduling for appointments and meetings, optimizing time management for executives.
Prepared and maintained accurate records, improving document retrieval processes.
Streamlined communication between departments to facilitate effective information sharing.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Chief Steward, AFSCME Local 3518
AFSCME Council 31, American Federation of State, County and Municipal Employees
Grand Blanc, MI
01.2024 - Current
Supervised daily operations of union activities to ensure compliance with regulations and standards.
Led initiatives that enhanced member engagement and improved communication strategies within the organization.
Developed training programs for new stewards, focusing on effective grievance handling and conflict resolution.
Implemented process improvements that streamlined workflow and increased operational efficiency across departments.
Facilitated negotiations between union members and management to resolve disputes amicably and effectively.
Optimized work schedules to ensure adequate staffing during peak periods while minimizing labor costs.
Education
Bachelor of Science - Political Science
Central Michigan University
Mount Pleasant, MI
06-2027
High School Diploma -
Powers Catholic High School
Flint
05-2002
Skills
Exceptional leadership
Strong organization
Team management
Task delegation
Strong work ethic
Patient care
Compassionate
Basic life support
Vital signs monitoring
Bedside manner
Recording vital signs
Electronic charting
Medical terminology
Certification
Basic Life Support
Timeline
Chief Steward, AFSCME Local 3518
AFSCME Council 31, American Federation of State, County and Municipal Employees
Certified Nursing Assistant at Noland Health Services Inc./ Oaks on ParkwoodCertified Nursing Assistant at Noland Health Services Inc./ Oaks on Parkwood