Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ashlei Halderman

Mount sterling,Kentucky

Summary

Dynamic and results-oriented professional with a proven track record at ACS, adept in package handling and fostering strong customer relationships. Excelled in reducing shipping errors and enhancing customer satisfaction through efficient problem-solving and effective communication. Demonstrated ability to adapt to change, contributing to improved productivity and a positive work environment.

Overview

12
12
years of professional experience

Work History

Packing, Shipping, and Receiving Assembler

Galls
11.2023 - 09.2024
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
  • Expedited order processing time through effective organization and prioritization of tasks.
  • Reduced shipping errors by meticulously verifying package contents and ensuring accurate labeling.
  • Sustained a clean work environment following workplace safety guidelines to prevent accidents or injuries on the job site.

Assembly Line Worker

Nestle
06.2014 - 01.2015
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.

Call Center Representative

ACS
06.2012 - 08.2012
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Education

High School Diploma -

Bourbon County High School
Paris
05-2008

Skills

  • Package handling
  • Stock replenishment
  • Maintaining equipment
  • Adaptable to change

Languages

English
Full Professional

Timeline

Packing, Shipping, and Receiving Assembler

Galls
11.2023 - 09.2024

Assembly Line Worker

Nestle
06.2014 - 01.2015

Call Center Representative

ACS
06.2012 - 08.2012

High School Diploma -

Bourbon County High School

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Ashlei Halderman