Summary
Work History
Education
Skills
Memberships
Accomplishments
Timeline
Generic

Ashlei Pettus

Charlotte,NC

Summary

Solid understanding of management aspects of service and customer service standards. Experienced in providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to using these skills learned within previous experiences to be used in an administrative position with my leadership skills and current management knowledge to take on my career goals.

Work History

Student Volunteer

Big Bend Cares
09.2024 - Current
  • Provided administrative support to faculty members as needed.
  • Greeted customers and visitors professionally.
  • Answered calls, transferred calls, took messages, and provided information to callers.
  • Every month, this includes assembling and distributing food bags to our clients.
  • Duties include data entry, scanning documents, folding and cutting printed materials, assembling educational materials and food bags, administering surveys over the phone, inventory and organization, and more.

Retail Associate

Marshalls
Charlotte, NC
05.2024 - Current
  • Assisted customers in finding products that they were searching for throughout the store, answered any questions or concerns, and made product recommendations.
  • Organized backroom storage areas for efficient access to merchandise and for products to be put out easily.
  • Assisted customers through phone calls regarding store products, promotions and orders.

Student Volunteer

Genesis Project
Charlotte , NC
05.2024 - 08.2024
  • Greeted visitors, answered phones, and responded to anything that may be needed professionally.
  • Supervised children's activities while their parents participated in a different exhibit.
  • Organized and distributed toys

Education

Bachelor of Science - Healthcare Management

Florida Agricultural And Mechanical University
Tallahassee, FL
05-2026

Skills

  • Reliability
  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Verbal and written communication
  • Policy and Procedure Adherence
  • Word

Memberships

  • National Council of Negro Women
  • NC Club Secretary
  • Big Sister Little Sister mentoring
  • The Famu Chapter of Chaarg wellness community
  • Student Healthcare Management Association
  • Health Science Professionals Student Assocation

Accomplishments

  • Deans List 2022 and 2023
  • Maintaining a 3.69 Cumulative GPA

Timeline

Student Volunteer

Big Bend Cares
09.2024 - Current

Retail Associate

Marshalls
05.2024 - Current

Student Volunteer

Genesis Project
05.2024 - 08.2024

Bachelor of Science - Healthcare Management

Florida Agricultural And Mechanical University

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Ashlei Pettus