Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
CustomerServiceRepresentative

Ashleigh Anderson

Lake Charles,USA

Summary

Motivated team player experienced in providing exceptional customer service. Proven ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve customer complaints. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Eddie Bauer
06.2023 - Current
  • Maintained a high level of professionalism when dealing with difficult customers
  • Handled customer complaints and inquiries in a courteous and efficient manner
  • Provided exceptional customer service to ensure customer satisfaction.

Package Handler

FedEx:Ground
07.2023 - 09.2023
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Cashier

Walmart
11.2021 - 10.2022
  • Operated cash register and accurately processed payments, returns, and exchanges
  • Maintained cleanliness of the checkout area by cleaning counters, shelves, and windows
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.

Education

High School Diploma -

Lake Charles College Prep
Lake Charles, Louisiana
05.2022

Skills

  • Money Handling Abilities
  • Critical Thinking
  • Technical Support
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Customer Relations
  • Call center experience

Personal Information

Title: Customer Service Representative

Timeline

Package Handler

FedEx:Ground
07.2023 - 09.2023

Customer Service Representative

Eddie Bauer
06.2023 - Current

Cashier

Walmart
11.2021 - 10.2022

High School Diploma -

Lake Charles College Prep
Ashleigh Anderson