Ashleigh Archaga
Orlando
Summary
Experienced waiter at Il Pescatore Restaurant with a strong focus on exceptional customer service and maintaining a clean and inviting environment. Proven track record of effectively resolving guest complaints and utilizing upselling techniques to enhance guest satisfaction. Cultivated warm and friendly relationships with customers, resulting in significant growth in repeat clientele. Proficient in coordinating banquets and ensuring adherence to food safety standards, consistently delivering memorable dining experiences.
Overview
2
2
years of professional experience
Work History
Restaurant Waiter
Il Pescatore Restaurant
12.2022 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Education
High School Diploma -
Colonial High School
6100 Oleander Dr, Orlando, FL 32807Skills
- Order taking
- Cleanliness
- Service quality
- Customer service
- Problem-solving
- Table setting
- Food safety awareness
- Memory retention
- Upselling techniques
- Food presentation
- Wine pairing
- Guest engagement
- Complaint resolution
- Banquet coordination
- Allergy awareness
- Portion control
Accomplishments
- First place of cheerleading competition
- First place in spelling bee
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Restaurant Waiter
Il Pescatore Restaurant
12.2022 - Current
High School Diploma -
Colonial High School
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