Summary
Overview
Work History
Education
Timeline
Work Availability
Waitress

Ashleigh Branch

Hospitality Industry
Charleston,S.C.

Summary

Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.

Overview

10
10
years of professional experience
3
3
years of post-secondary education

Work History

Catering

Tend Catering
Atlanta, GA
09.2021 - 10.2023
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Set up and disassembled food service stations, equipment and furniture per contract specifications.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Observed federal and local kitchen safety regulations to prevent food borne illnesses.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Maintained flexible work schedule to meet event needs.

Cocktail Waitress/Server Trainer

Maggiano's Little Italy
Dunwoody, GA
03.2016 - 02.2019
  • Deliver exceptional, friendly, and prompt service to every guest
  • Answer questions and made recommendations when asked
  • Also trained new servers on procedures and guest satisfaction
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Collect payment when guest are done with their meals.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Server

Marietta Fish Market
Marietta, GA
01.2014 - 02.2016
  • Worked in a very high-paced environment
  • Earned Shift lead opportunities based on performance
  • Upsold orders and beverages
  • Provided excellent customer service and ensured that all of my customers were well taken care of
  • Problem-solved and resolved customer complaints and issues
  • Participated as an excellent team member to accomplish goals and objectives established by the company
  • Collect payment when guest are done with their meals.

Education

South Kitsap
Port Orchard, WA
09.1993 - 05.1996

Timeline

Catering

Tend Catering
09.2021 - 10.2023

Cocktail Waitress/Server Trainer

Maggiano's Little Italy
03.2016 - 02.2019

Server

Marietta Fish Market
01.2014 - 02.2016

South Kitsap
09.1993 - 05.1996

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Ashleigh BranchHospitality Industry