Ashleigh Calloway
Omaha,NE
Summary
Focused professional creates memorable and delicious baked goods. Creates custom desserts that exceed customer specifications. Hardworking individual offers great task prioritization and time management skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Cookie Decorator
The Cookie Company
10000 California St, Omaha, NE 68114
04.2023 - Current
- Performed quality control checks on completed orders before packaging them for delivery or pickup by customers.
- Helped maintain overall store appearance while also keeping the display cases stocked with fresh cookies throughout the day.
- Developed strong client relationships through excellent communication and personalized service.
- Retained loyal clientele base through consistent high-quality workmanship coupled with exceptional interpersonal skills.
- Responded to customer inquiries regarding ingredients, allergens, and customization options for all bakery products.
- Maintained a clean, organized, and sanitized workstation, ensuring compliance with health regulations.
- Packaged finished products for sale.
- Replenished bakery items in display cases.
- Processed customer orders and payment transactions.
Stylist Sales Associate
David's Bridal
535 N 98th St, Omaha, NE 68114
03.2024 - 04.2024
- Connected and engaged with customers to understand styling needs.
- Assisted clients in selecting outfits for special events, ensuring they looked and felt their best.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Used in-store system to locate inventory and place special orders for customers.
- Collaborated with team members to achieve monthly sales targets.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Cake Decorator
Ray's Cakes
Miami , FL
08.2022 - 12.2022
- Decorated cakes for special occasions, showers, birthdays and christenings.
- Cleaned display cases, utensils and working spaces to keep sanitary work environment.
- Worked with common cake decorating and baking tools, such as mixers and carving tools.
- Assembled, prepared, decorated and frosted average of 15 cakes per shift.
- Used pastry bags and tips to pipe messages and decorative roses onto cakes.
- Boxed, weighed and wrapped cakes and other bakery products to prepare for pickup.
- Prepared buttercream and icings to use for decorating cakes, cupcakes, tarts and other pastries.
- Used photo cake software to create specialty birthday and anniversary cakes.
- Applied creative techniques to design beautiful, memorable wedding cakes.
Dog Walker and Pet Sitter
Rover.com
Hollywood, FL
08.2021 - 05.2022
- Fed animals twice daily and refilled water dish
- Monitored animals during group play sessions for signs of aggressive or fearful behavior
- Took pets on regular bathroom breaks
- Cared for pets during owners' absences
- Followed precise feeding instructions and schedules for animals under care.
Barista and Cashier
Dunkin' Donuts
Fort Lauderdale, FL
11.2018 - 05.2019
- Prepared and served coffee, espresso drinks, blended coffees and teas
- Described menu items to customers and suggested products based on stated preferences
- Memorized official and off-menu coffee and tea preparations
- Followed health, safety and sanitation guidelines to pass state inspections
- Maintained calm demeanor during high-volume periods and special events
- Managed morning rush of customers daily with efficient, levelheaded customer service
- Managed morning rush of customers daily with efficient, levelheaded customer service
- Prepared and served hot or cold beverages.
Cashier/Sales Associate
McDonald's
Fort Lauderdale, FL
08.2018 - 10.2018
- Processed sales transactions to prevent long customer wait times
- Accepted cash and credit card payments, issued receipts and provided change
- Entered customer food orders into computer system
- Stocked server areas with supplies before, during and after shifts.
Education
No Degree - Biology
Broward College
Fort Lauderdale, FL08.2020
Skills
- Cake and Pastry Decoration
- Attention to Detail
- Cooking Machinery Operation
- Design Methods
- Active Learning
- Clear Communication
- Customer Service
- Basic Mathematics
- Animal Behavior Knowledge
- Basic Animal Care
- Handling Complaints
- Multitasking and Organization
- Ingredient Knowledge
- Color mixing
- Order Fulfillment
- Allergy awareness
- Gel Coloring
- Pastry Bag Control
Timeline
Stylist Sales Associate
David's Bridal
03.2024 - 04.2024
Cookie Decorator
The Cookie Company
04.2023 - Current
Cake Decorator
Ray's Cakes
08.2022 - 12.2022
Dog Walker and Pet Sitter
Rover.com
08.2021 - 05.2022
Barista and Cashier
Dunkin' Donuts
11.2018 - 05.2019
Cashier/Sales Associate
McDonald's
08.2018 - 10.2018
No Degree - Biology
Broward College