Summary
Overview
Work History
Education
Skills
Timeline
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Ashleigh Calloway

Omaha,NE

Summary

Focused professional creates memorable and delicious baked goods. Creates custom desserts that exceed customer specifications. Hardworking individual offers great task prioritization and time management skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Cookie Decorator

The Cookie Company
04.2023 - Current
  • Performed quality control checks on completed orders before packaging them for delivery or pickup by customers.
  • Helped maintain overall store appearance while also keeping the display cases stocked with fresh cookies throughout the day.
  • Developed strong client relationships through excellent communication and personalized service.
  • Retained loyal clientele base through consistent high-quality workmanship coupled with exceptional interpersonal skills.
  • Responded to customer inquiries regarding ingredients, allergens, and customization options for all bakery products.
  • Maintained a clean, organized, and sanitized workstation, ensuring compliance with health regulations.
  • Packaged finished products for sale.
  • Replenished bakery items in display cases.
  • Processed customer orders and payment transactions.

Stylist Sales Associate

David's Bridal
03.2024 - 04.2024
  • Connected and engaged with customers to understand styling needs.
  • Assisted clients in selecting outfits for special events, ensuring they looked and felt their best.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Used in-store system to locate inventory and place special orders for customers.
  • Collaborated with team members to achieve monthly sales targets.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Cake Decorator

Ray's Cakes
08.2022 - 12.2022
  • Decorated cakes for special occasions, showers, birthdays and christenings.
  • Cleaned display cases, utensils and working spaces to keep sanitary work environment.
  • Worked with common cake decorating and baking tools, such as mixers and carving tools.
  • Assembled, prepared, decorated and frosted average of 15 cakes per shift.
  • Used pastry bags and tips to pipe messages and decorative roses onto cakes.
  • Boxed, weighed and wrapped cakes and other bakery products to prepare for pickup.
  • Prepared buttercream and icings to use for decorating cakes, cupcakes, tarts and other pastries.
  • Used photo cake software to create specialty birthday and anniversary cakes.
  • Applied creative techniques to design beautiful, memorable wedding cakes.

Dog Walker and Pet Sitter

Rover.com
08.2021 - 05.2022
  • Fed animals twice daily and refilled water dish
  • Monitored animals during group play sessions for signs of aggressive or fearful behavior
  • Took pets on regular bathroom breaks
  • Cared for pets during owners' absences
  • Followed precise feeding instructions and schedules for animals under care.

Barista and Cashier

Dunkin' Donuts
11.2018 - 05.2019
  • Prepared and served coffee, espresso drinks, blended coffees and teas
  • Described menu items to customers and suggested products based on stated preferences
  • Memorized official and off-menu coffee and tea preparations
  • Followed health, safety and sanitation guidelines to pass state inspections
  • Maintained calm demeanor during high-volume periods and special events
  • Managed morning rush of customers daily with efficient, levelheaded customer service
  • Managed morning rush of customers daily with efficient, levelheaded customer service
  • Prepared and served hot or cold beverages.

Cashier/Sales Associate

McDonald's
08.2018 - 10.2018
  • Processed sales transactions to prevent long customer wait times
  • Accepted cash and credit card payments, issued receipts and provided change
  • Entered customer food orders into computer system
  • Stocked server areas with supplies before, during and after shifts.

Education

No Degree - Biology

Broward College
Fort Lauderdale, FL
08.2020

Skills

  • Cake and Pastry Decoration
  • Attention to Detail
  • Cooking Machinery Operation
  • Design Methods
  • Active Learning
  • Clear Communication
  • Customer Service
  • Basic Mathematics
  • Animal Behavior Knowledge
  • Basic Animal Care
  • Handling Complaints
  • Multitasking and Organization
  • Ingredient Knowledge
  • Color mixing
  • Order Fulfillment
  • Allergy awareness
  • Gel Coloring
  • Pastry Bag Control

Timeline

Stylist Sales Associate

David's Bridal
03.2024 - 04.2024

Cookie Decorator

The Cookie Company
04.2023 - Current

Cake Decorator

Ray's Cakes
08.2022 - 12.2022

Dog Walker and Pet Sitter

Rover.com
08.2021 - 05.2022

Barista and Cashier

Dunkin' Donuts
11.2018 - 05.2019

Cashier/Sales Associate

McDonald's
08.2018 - 10.2018

No Degree - Biology

Broward College
Ashleigh Calloway