ASHLEIGH GARCIA-COMART
Bennington,VT
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
Work History
Case Manager
Benchmark Human Services
South Burlington, VT
07.2025 - 06.2026
- Developed individualized service plans to meet client needs and goals.
- Coordinated resources and services for clients with diverse challenges.
- Monitored client progress, adjusting care plans as necessary to ensure effectiveness.
- Facilitated communication between clients, families, and service providers for comprehensive support.
- Conducted regular follow-ups with clients to evaluate satisfaction and address concerns promptly.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Coordinated comprehensive case management services for individuals with disabilities and mental health challenges.
- Developed and implemented individualized service plans to ensure clients' needs were met effectively.
- Developed resource materials to educate clients on available services and community resources.
- Analyzed case outcomes to identify trends, driving improvements in operational efficiency and effectiveness.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
- Became proficient in Funding Proposal writing skills to secure State Medicaid Funding through Vermont Department of Disabilities, Aging and Independent Living (DAIL).
Group Home Manager
United Counseling Services
Bennington, VT
03.2025 - 07.2025
- Ensured proper medication administration for all residents through close coordination with healthcare providers and agency nurse manager.
- Maintained compliance with state regulations, completing detailed documentation for licensing requirements and audits.
- Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
- Developed trusting relationships with each resident through empathy-based interactions focusing on trust-building techniques.
- Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
- Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
- Created staff work schedules so each shift had appropriate number of employees for coverage.
- Oversaw maintenance and repair tasks, ensuring facility was safe and welcoming.
- Supervised daily operations of group home, ensuring compliance with state regulations and organizational policies.
- Developed individualized care plans in collaboration with clients and staff to promote positive outcomes.
Licensed Nursing Assistant (LNA)
Vermont Veteran's Home
Bennington, VT
06.2024 - 03.2025
- Fostered strong relationships with patients'' families through clear communication and empathetic support during difficult times.
- Assisted patients with activities of daily living, promoting independence and dignity in a supportive environment.
- Provided exceptional support for patients requiring specialized care, such as those with dementia or complex medical conditions.
- Facilitated smooth transitions between shifts by diligently documenting pertinent patient updates for incoming colleagues.
- Reduced the risk of infection by maintaining strict adherence to hygiene protocols and infection control measures.
- Supported rehabilitation efforts with skilled assistance in physical therapy exercises and mobility training for optimal recovery.
- Upheld regulatory compliance standards by consistently following facility policies, procedures, and licensure requirements.
- Boosted morale among nursing team members by fostering a collaborative work environment and offering peer mentorship support.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Worked with many individuals with a wide range of developmental and age-related disabilities.
- Monitored vital signs and reported changes to nursing staff promptly.
Direct Support Professional
United Couseling Services
Bennington, VT
11.2023 - 03.2025
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Conducted medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Assisted developmentally disabled clients to support independence and well-being.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Provided emotional and practical support to individuals, fostering positive and supportive living environment.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Collaborated with multidisciplinary teams to develop personalized care plans.
- Supported individuals with developmental disabilities in daily activities and community integration.
Licensed Nursing Assistant
Centers For Living And Rehabilitation
Bennington, VT
01.2020 - 12.2020
- Fostered strong relationships with patients'' families through clear communication and empathetic support during difficult times.
- Assisted patients with activities of daily living, promoting independence and dignity in a supportive environment.
- Provided exceptional support for patients requiring specialized care, such as those with dementia or developmental disabilities.
- Maintained a calm and comforting atmosphere for patients experiencing anxiety or distress, utilizing effective communication techniques.
- Supported rehabilitation efforts with skilled assistance in physical therapy exercises and mobility training for optimal recovery.
- Improved patient satisfaction by delivering compassionate and attentive care to diverse populations.
- Upheld regulatory compliance standards by consistently following facility policies, procedures, and licensure requirements.
Army Soldier (All-Source Intelligence Analyst)
United States Army
Fort Knox, KY
10.2012 - 09.2018
- Held a Security Clearance Top Secret / Sensitive Compartmentalized Information (TS/SCI)
- Guided and mentored individuals to develop key skills, accomplish tasks and enforce punctuality through counseling and providing guidance to Subordinates.
- Completed Critical Thinking and Structured Analysts Course, Certified Combat Life Saver, and Critical Writing Course
- Resolved customer complaints regarding sales and service while working as a Equipment Manager.
- Direct and coordinate activities involving multiple organizations with equipment requests.
- Confer with potential customers regarding equipment needs and advise customers on types of equipment to request.
- Review operational records and reports to effectively plan and organize equipment requests.
- Processed and maintain over one thousand Individual's PII (Personally Identifiable Information) to process security clearances through OPM (Office of Personal Management)
- Developed and implemented standard operating procedures to improve operational efficiency and safety protocols.
Education
Associate of Science - Behavioral Science
Community College of Vermont
Bennington, VT12.2026
Skills
- Active Listening
- Customer Service
- Complex Problem Solving
- Time Management
- Judgment and Decision Making
- Critical Thinking
- Problem Solving
- Quality Assurance
- Effective Communication
- Employee Management
- Organizational Strengths
- Technologically Savvy
- Professional Relationships
- Motivational Skills
Timeline
Case Manager
Benchmark Human Services
07.2025 - 06.2026
Group Home Manager
United Counseling Services
03.2025 - 07.2025
Licensed Nursing Assistant (LNA)
Vermont Veteran's Home
06.2024 - 03.2025
Direct Support Professional
United Couseling Services
11.2023 - 03.2025
Licensed Nursing Assistant
Centers For Living And Rehabilitation
01.2020 - 12.2020
Army Soldier (All-Source Intelligence Analyst)
United States Army
10.2012 - 09.2018
Associate of Science - Behavioral Science
Community College of Vermont
Licensed Nursing Assistant (License # 075.0136343)
I got my license at the Vermont Veteran's Home is August 2024.