Summary
Work History
Education
Skills
Awards
Timeline
Generic
Kraig Reichley

Kraig Reichley

Case Manager
Wooster,OH

Summary

Conducted comprehensive client assessments, tailored service planning to individual needs, and coordinated community resources to address barriers and support goal achievement.

Work History

Case Manager

Goodwill Industries
Wooster, OH
08.2025 - Current
  • Conduct comprehensive assessments to identify client needs, strengths, and barriers.
  • Coordinate services with interdisciplinary teams and community partners.
  • Facilitate regular meetings to review goals and progress.
  • Provide education on employment, housing, and community resources.

Peer Support Specialist

OneEighty
Wooster, OH
02.2024 - 08.2025
  • Supported individuals in recovery using trauma-informed practices.
  • Facilitated groups on coping skills, stress management, and healthy relationships.
  • Assisted in crisis situations and connected clients to emergency services.
  • Advocated for client needs and access to resources.

Circulation Clerk

Wayne County Public Library
Wooster, OH
06.2023 - 02.2024
  • Provided customer service to patrons in person and by phone.
  • Assisted with inquiries and directed patrons to appropriate services.

Security Officer

Pomerene Hospital
Millersburg, OH
07.2022 - 05.2023
  • Maintained facility security and monitored access points.
  • Conducted building and equipment inspections. FEMA Certified.

Food Service Director (ServSafe Manager)

TKC Holdings
Wooster, OH
04.2019 - 07.2022
  • Supervised inmate labor and staff in food preparation.

Education

Associate of Arts - Social Work

University of Akron Cleveland State University

Skills

Case management

  • Problem-solving
  • Case documentation
  • Active listening
  • Documentation and reporting
  • Relationship building
  • Conflict resolution
  • Positive attitude
  • Client advocacy
  • Community resources
  • Care coordination

Time management

Case documentation

Active listening

Relationship building

Decision-making

Positive attitude

Client advocacy

Care coordination

Community resources

Awards

National Society of Collegiate Scholars (2013)

Timeline

Case Manager

Goodwill Industries
08.2025 - Current

Peer Support Specialist

OneEighty
02.2024 - 08.2025

Circulation Clerk

Wayne County Public Library
06.2023 - 02.2024

Security Officer

Pomerene Hospital
07.2022 - 05.2023

Food Service Director (ServSafe Manager)

TKC Holdings
04.2019 - 07.2022

Associate of Arts - Social Work

University of Akron Cleveland State University
Kraig ReichleyCase Manager