Ashleigh Gilbee
Everett,WA
Summary
Motivated junior accounting student with a solid grounding in financial principles and a keen interest in tax accounting. Specializing in leadership studies, bringing a unique blend of analytical skills and leadership training to enhance teamwork and strategic decision-making. Eager to apply academic knowledge and leadership abilities to a tax internship, contributing to effective tax planning and compliance while gaining hands-on experience in the field.
- LinkedIn: www.linkedin.com/in/ashleigh-gilbee
Overview
2
2
years of professional experience
Work History
Resident Assistant
Gonzaga University
08.2023 - Current
- Implemented conflict resolution strategies and facilitated open dialogues to promote understanding and resolution
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
Events and Operations Assistant
Gonzaga University
08.2022 - Current
- Cultivated a direct line of communication with guests and customers, which was used to resolve any questions and concerns.
- Welcomed athletes and answered questions regarding the facilities, products/services, and their needs.
- Managed day-to-day department operations with effective workflow coordination.
Customer Service Representative
Coastal Community Bank
05.2023 - 08.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Followed bank security procedures to safeguard against fraud and theft.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
BBA - Accounting, Comprehensive Leadership, Entrepreneurial Leadership
Gonzaga University
Spokane, WA05.2026
Skills
- Organization
- Time Management
- Conflict Resolution
- Excel
- Policy Reinforcement
- Student Advisory
References
- Mike Nelson, Director of Facilities & Events Operations, Gonzaga University, 509-313-3963
- Mikala Presho, Resident Director, 509-342-8318
- Katy Woods, Monroe Branch Manager, Coastal Community Bank, 360-805-2833
- Sherri Lynch, Assistant Dean of the School of Leadership Studies, Gonzaga University, 509-290-3674
Timeline
Resident Assistant
Gonzaga University
08.2023 - Current
Customer Service Representative
Coastal Community Bank
05.2023 - 08.2024
Events and Operations Assistant
Gonzaga University
08.2022 - Current
BBA - Accounting, Comprehensive Leadership, Entrepreneurial Leadership
Gonzaga University
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