Ashleigh Hatcher

Rodeo Mexican Restaurant

06.2017 - Current

Explained menu items and suggested appropriate options for food allergy concerns.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Answered customer questions about hours, seating, and menu information.
Relayed guest comments or suggestions to manager on duty for further action.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Answered questions about store policies and addressed customer concerns.
Assisted customers with returns, refunds and resolving transaction issues.
Used cash registers and credit card machines to cash out customers.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Cultivated warm relationships with regular customers.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Summary