Ashleigh Hatcher
Valdosta,GA
Summary
Committed and hardworking individual with experience in assisting customers in a friendly manner. Dedicated to resolving issues in a timely manner, answering customer questions and helping customers in anyway possible to make their experience easier. Creative individual versed in customer service.
Overview
6
6
years of professional experience
Work History
Cashier,Hostess,and Server
Rodeo Mexican Restaurant
2017.06 - Current
- Explained menu items and suggested appropriate options for food allergy concerns.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Relayed guest comments or suggestions to manager on duty for further action.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with returns, refunds and resolving transaction issues.
- Used cash registers and credit card machines to cash out customers.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
GED -
Wiregrass Georgia Technical College
Valdosta, GASkills
- Customer Assistance
- Training and Development
- Order Taking
- Verbal and Written Communication
- Cooperative Attitude
- Hospitality and Accommodation
- Payment Collection
- Regulatory Compliance
- POS Systems Operations
- Cleaning and Sanitizing
- Complex Problem-Solving
- Customer Service Excellence
- Time Management Skills
- Customer Relations
Timeline
Cashier,Hostess,and Server
Rodeo Mexican Restaurant
2017.06 - Current
GED -
Wiregrass Georgia Technical College
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