Riley Robertson
Winston-Salem,NC
Summary
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
3
3
years of professional experience
Work History
Cashier/Food Runner/Server/Takeout/Hostess
East Coast Wings + Grill
2022.01 - 2024.01
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, and join reward programs.
- Mentored new employees on cashier duties and best practices.
- Cleaned entire bar area as well as dining room area.
- Hosts are required to be dishwashers during opening shifts so I'm knowledgeable in that way as well.
Shift Lead/Barista Shift Supervisor
Clutch Coffee Bar
2020.11 - 2022.02
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Established positive rapport with customers and staff members alike through strong communication skills.
- Took inventory of our stock every day on shift. As well as helped organize truck orders.
Education
Bachelor of Science - Chemistry
Appalachian State University
Boone, NC05.2027
Associate of Arts -
Forsyth Technical Community College
Winston-salem, NC08.2025
High School Diploma -
Middle College Of Forsyth County
Winston-salem, NC05.2023
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Time management skills
- Reliability and punctuality
- Customer Relations
- Organizational abilities
- Professionalism and Courtesy
Accomplishments
- Chair of the Watauga Arts Committee at Appalachian State University.
- Panelist for Appalachian State University
- 4.0 GPA in high school as well as throughout college.
- Balanced high school, college classes, and a full time job with good grades and extremely good time management.
Timeline
Cashier/Food Runner/Server/Takeout/Hostess
East Coast Wings + Grill
2022.01 - 2024.01
Shift Lead/Barista Shift Supervisor
Clutch Coffee Bar
2020.11 - 2022.02
Bachelor of Science - Chemistry
Appalachian State University
Associate of Arts -
Forsyth Technical Community College
High School Diploma -
Middle College Of Forsyth County
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