Hailey DeStefano
High Bridge,NJ
Summary
Professional restaurant team member known for delivering high-quality service and ensuring customer satisfaction in fast-paced dining environments. Committed to teamwork and adaptability, with a swift capacity to learn and apply new skills. A strong background in professional acting and auditioning offers exceptional time management and memorization skills and the ability to work under pressure.
Overview
7
7
years of professional experience
Work History
Hostess, Busser/Food Runner, Takeout Coordinator
Chimney Rock Inn
Flemington, NJ
10.2023 - Current
- Welcomed and seated guests, ensuring prompt service and a positive dining experience.
- Assisted in training new staff on customer service standards and operational procedures.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Assisted servers in delivering food and beverages, ensuring timely service and customer satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Took phone orders and packaged to-go items accurately and efficiently
Hostess, Busser, Restaurant Server
Circa
High Bridge NJ
10.2021 - 08.2022
- Greeted and seated guests promptly.
- Managed reservation system efficiently, optimizing seating arrangements.
- Assisted in cleaning and resetting dining tables.
- Provided exceptional customer service, ensuring guest satisfaction
- Processed payments efficiently, handling cash and credit transactions accurately.
Actress, Singer
EDGE Entertainment Management
New York, NY
09.2018 - 03.2023
- Prepared thoroughly for auditions, memorizing sides, learning songs and recording self tapes.
- Expanded skillset through continuous training in acting, piano, guitar, dance, voice and participating in NYC cabarets and musicals.
- Enhanced stage presence by attending physical theater and movement workshops, incorporating new techniques into performances for added depth and range.
- Worked with acting coaches to improve skills for auditions.
Education
General Education
Voorhees High School
Glen GardnerGED -
General Education Development
New Jersey06-2024
Skills
- Customer Service
- Menu Knowledge
- Table Management
- Payment Processing
- Team Collaboration
- High volume dining
- Reservations management
- Positive and professional
- Effective multitasking
- Phone etiquette
Timeline
Hostess, Busser/Food Runner, Takeout Coordinator
Chimney Rock Inn
10.2023 - Current
Hostess, Busser, Restaurant Server
Circa
10.2021 - 08.2022
Actress, Singer
EDGE Entertainment Management
09.2018 - 03.2023
General Education
Voorhees High School
GED -
General Education Development