Ashleigh Leavey
South Bend,Indiana
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Security Officer
Securitas
South Bend, Indiana
03.2025 - 09.2025
- Managed access control systems, verifying credentials to enhance building security for visitors and staff.
- Confirmed visitor identification before granting building access.
- Verified photo IDs and tickets to facilitate guest entry.
- Responded swiftly to alarms and emergencies in accordance with established protocols.
- Maintained precise logs of all security-related activities.
- Documented incidents and prepared comprehensive reports for management assessment.
Travel agent
Dreamscapes Travel Company
Bedford, TX
03.2022 - 01.2025
- Handled travel arrangements for groups, couples, executives, and special needs clients.
- Researched and curated travel options for clients, ensuring alignment with their preferences to enhance satisfaction.
- Created travel itineraries and made adjustments to meet client specifications.
- Delivered exceptional customer service to enhance client satisfaction and loyalty.
- Suggested additional services, such as car rentals and activities, to enhance customer experiences and increase overall trip value.
- Cultivated strong relationships with customers by delivering accurate travel itineraries and personalized expertise, supporting repeat business.
- Evaluated customer feedback forms following the completion of trips; used data to improve the quality of services offered.
Leasing Consultant
Alist
Fort Worth, Texas
08.2018 - 01.2022
- Performed background checks on applicants to verify tenant eligibility and ensure compliance.
- Managed lease agreements while ensuring compliance with company policies.
- Prepared lease agreements, collected security deposits, and processed rent payments from tenants.
- Coordinated efficient move-ins and move-outs, including final walkthroughs and documentation.
- Coordinated maintenance requests by communicating effectively with service teams to ensure timely resolution.
- Updated property listings on rental platforms to attract prospective tenants.
- Built strong relationships with residents to enhance community engagement and satisfaction.
- Assisted prospective tenants with property tours and leasing inquiries.
Education
High School Diploma -
Northeast Campus
Skills
- Customer relationship management
- Problem solving
- Attention to detail
- Organizational skills
- Calm under pressure
- Dependable and responsible
- Conflict resolution
- Effective communication
- Lease compliance and fair housing laws
Timeline
Security Officer
Securitas
03.2025 - 09.2025
Travel agent
Dreamscapes Travel Company
03.2022 - 01.2025
Leasing Consultant
Alist
08.2018 - 01.2022
High School Diploma -
Northeast Campus