Ashleigh Vannasing
Charlotte,NC
Summary
Motivated and compassionate entry-level professional with strong customer service experience and a growing background in healthcare support. Skilled in communicating effectively, paying attention to detail, and delivering patient-centered assistance. Quick to learn new systems and procedures, with a commitment to providing quality service, and creating positive experiences for customers and patients. Seeking to contribute strong interpersonal skills, reliability, and a passion for helping others to a healthcare team.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Event Ambassador
Topgolf
Charlotte, North Carolina
06.2024 - Current
- Delivered exceptional service to large groups of 15 or more guests during corporate events and private functions.
- Collaborated with kitchen staff to coordinate timely food and beverage service.
- Maintained communication between venue managers, the sales department, and the event spokesperson to ensure success.
- Assisted in the setup and breakdown of event spaces.
Server/Server Shift Leader
TopGolf
Charlotte, North Carolina
04.2024 - Current
- Delivered exceptional customer service in a fast-paced dining environment.
- Delegate tasks and side work to other servers to maintain and operate a smooth floor.
- Handled opening and closing duties.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Trained new servers on restaurant procedures and customer service standards.
Salon Receptionist/Assistant Manager
Retention Nails and Spa
Charlotte, North Carolina
05.2022 - 07.2024
- Assisted in managing daily operations and staff scheduling.
- Managed customer service inquiries and complaints promptly.
- Schedule and confirm appointments for clients
- Answer all incoming calls, greet clients, provide information, and take messages.
- Supervise the work done by nail technicians, and check for proper service to ensure customer satisfaction with clients.
- Collect and disperse all funds, and operate computer and phone systems.
- Maintain an efficient reception area, and manage check-ins and check-outs.
Education
Bachelor of Science - Health Management Systems/ Minor in Psychology
University of North Carolina At Charlotte
Charlotte, NC05-2024
High School Diploma -
Northern High School
Durham06-2021
Some College (No Degree) -
Durham Technical Community College
Durham, North Carolina, NCSkills
- Multitask
- Effective communication
- Attention to detail
- Customer service
- Social media
- Appointment scheduling
Certification
First Aid/CPR/AED Training and Certification (American Heart Association Heartsaver)
Affiliations
Red Cross Volunteer
CMS Volunteer
CMS Volunteer
Timeline
Event Ambassador
Topgolf
06.2024 - Current
Server/Server Shift Leader
TopGolf
04.2024 - Current
Salon Receptionist/Assistant Manager
Retention Nails and Spa
05.2022 - 07.2024
Bachelor of Science - Health Management Systems/ Minor in Psychology
University of North Carolina At Charlotte
High School Diploma -
Northern High School
Some College (No Degree) -
Durham Technical Community College