ASHLEIGH E. COE
Austin,USA
Summary
Dynamic and results-driven Fitness Director and Founder of Let’s E.A.T. Fitness Training and Nutrition, with 15 years of experience leading high-performing teams, designing impactful fitness programs, and transforming lives through hands-on training and mentorship. A natural leader with exceptional management skills, adept at motivating teams, streamlining operations, and fostering a culture of excellence in fitness, wellness and established processes. Passionate about helping others achieve their full potential through customized fitness programming, client-centered coaching, and strategic goal setting. Bilingual in English and Spanish, with a deep commitment to inclusivity and community engagement. Driven by ambition and a strong sense of purpose, dedicated to inspiring, educating, and empowering individuals to reach their highest level of health, well-being and purpose.
Overview
11
11
years of professional experience
Work History
Fitness Director & Head Trainer
The 600 Luxury Apartments
09.2024 - Current
- Spearheads the management of a state-of-the-art fitness facility
- Designs and oversees cutting-edge fitness programs tailored to diverse clientele
- Leads a team of trainers, fostering an environment of excellence, innovation, and personalized coaching
- Implements wellness initiatives that enhance the resident experience.
- Conducts in person group training and bootcamps of 15-20 residents and clients weekly.
- Improves the resident fitness experience by collaborating with property management and implementing creative ideas to increase revenue.
- Increase resident use of gyms facility by 30%.
- Promotes the gym facility through social media platforms and in person engagement for optimal success in generating traffic.
Bilingual Assistant Module Manager
US Social Security Administration
11.2023 - Current
- Serves as a full assistant to the module manager and supervises a team of 52 employees
- Provides technical direction and leadership in processing claims, appeals, and post-entitlement actions
- Plans, coordinates, and monitors workload distribution, ensuring efficiency and adherence to policies
- Conducts performance evaluations, mentors employees, and identifies training needs
- Oversees security and integrity measures to prevent fraud, waste, and abuse within the module/unit
- Trained management and executive staff on how to navigate difficult situations with problematic employees
- Manage and counsel employees on leave and attendance
- Prepare in-depth reports for executive staff review on the progress of trainees' productivity
Personal Trainer & Wellness Coach
I Am Love Fitness Training
08.2023 - Current
- Delivered top-tier personal training and custom workout programming to 250 clients of all fitness levels
- Designed and led high-energy boot camps, focusing on strength, endurance, and transformation
- Provided expert one-on-one coaching tailored to individual fitness goals
- Built a loyal client base by fostering motivation, accountability, and transformative results
Founder | Head Trainer & Nutrition Coach
Let's E.A.T. Fitness Training and Nutrition
06.2023 - Current
- Designed and implemented personalized training and nutrition programs to help clients achieve fitness and wellness goals
- Led group fitness classes, one-on-one coaching, and virtual training sessions for 25-30 clients
- Provided faith-based motivation and mentorship to individuals on their health journey
- Managed business operations, marketing, and client engagement strategies
Bilingual Operations Specialist
US Social Security Administration
05.2022 - 11.2023
- Provided staff assistance to 150 Division employees in processing post entitlement actions on technical and administrative matters
- Analyzed policies and procedures related to workload distribution and processing operations
- Developed training materials and facilitated workshops to improve employee performance
- Identified workflow inefficiencies and implemented process improvements
- Collaborated with Administrative Law Judges and agency analysts for final determinations
- Recommended operational adjustments to optimize resources and maintain balanced workflows
- Provided feedback to team leads on agency processing guidelines
- Trained 150 Division on employees on policy and procedure processes, which increased processing by 15% within first 6 months
- Recommended training to executive staff based on processing data and statistics
- Oversaw and provided technical guidance to 5 different job disciplines.
- Created training documents to present to Division employees monthly
Bilingual Post Entitlement Expert
US Social Security Administration
09.2018 - 05.2022
- Assisted management in improving accuracy and timeliness of benefit processing
- Ensured compliance with Social Security Act regulations for post-adjudicative issues
- Conducted studies to improve workflow and reduce processing backlogs
- Provided expert guidance to Benefit Authorizers, Technicians, and other module personnel
- Led quality reviews to ensure procedural adherence and improve claim processing accuracy
- Lead instructor for the Post Entitlement Expert position, managing 20 newly promoted employees and mentoring 3 instructors
Bilingual Benefit Authorizer
US Social Security Administration
07.2014 - 09.2018
- Processed and authorized Social Security benefit claims, including Medicare, retirement, and disability claims, ensuring compliance with federal regulations
- Provided bilingual assistance to Spanish-speaking beneficiaries, improving accessibility and service quality
- Conducted detailed case analysis to determine eligibility and benefit adjustments for recipients
- Collaborated with cross-functional teams to resolve complex claim discrepancies efficiently
- Delivered training to new employees on claims processing and federal guidelines
- Lead instructor for the Benefit Authorizer position, managing 60 new hires and 4 instructors
Education
Bachelor of Science - Biology, Minor in Chemistry
University of Alabama At Birmingham
Birmingham, AL12.2013
Bachelor of Arts - Foreign Languages (Spanish Concentration)
University of Alabama At Birmingham
Birmingham, AL12.2013
Skills
- Fitness Program Development & Implementation
- Personal Training & Group Coaching
- Nutrition Planning & Wellness Coaching
- Team Leadership & Staff Training
- Client Progress Assessment & Goal Setting
- Public Speaking & Motivational Coaching
- Microsoft Office Suite & Business Operations
- Customer Relations & Community Engagement
- Facility management
- Injury prevention
- Flexibility and Mobility Education
Accomplishments
- Leader of Federal Quality Work Group, Leading initiatives to improve efficiency, accuracy and proven work processes.
- Trained 1,600 federal employees on work processes, policies, and procedures.
Community And Leadership Engagement
- Member of Alpha Kappa Alpha Sorority, Incorporated
- Member of Alpha Kappa Psi Business Fraternity
- Mentored by a Fitness Director, gaining advanced knowledge in gym operations, team leadership, and client retention strategies.
- Active participant in faith-based wellness initiatives, integrating spiritual motivation into fitness coaching.
- Speaker and advocate for holistic health, sharing expertise in fitness and nutrition through workshops and events.
Languages
Spanish
Full Professional
Certifications
- Certified Personal Trainer, ISSA
- Certified Nutrition Coach, ISSA
- Certified Corrective Exercise Specialist, ISSA
- Bachelor of Science, Biology, Chemistry, University of Alabama at Birmingham
- Bachelor of Arts, Foreign Languages, Spanish, University of Alabama at Birmingham
Timeline
Fitness Director & Head Trainer
The 600 Luxury Apartments
09.2024 - Current
Bilingual Assistant Module Manager
US Social Security Administration
11.2023 - Current
Personal Trainer & Wellness Coach
I Am Love Fitness Training
08.2023 - Current
Founder | Head Trainer & Nutrition Coach
Let's E.A.T. Fitness Training and Nutrition
06.2023 - Current
Bilingual Operations Specialist
US Social Security Administration
05.2022 - 11.2023
Bilingual Post Entitlement Expert
US Social Security Administration
09.2018 - 05.2022
Bilingual Benefit Authorizer
US Social Security Administration
07.2014 - 09.2018
Bachelor of Science - Biology, Minor in Chemistry
University of Alabama At Birmingham
Bachelor of Arts - Foreign Languages (Spanish Concentration)
University of Alabama At Birmingham
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