Ashley Acosta
San Antonio,Tx.
Summary
Reliable service professional with solid background in customer support and facility upkeep in busy environments. Known for maintaining high standards of cleanliness and efficiency, ensuring positive customer experience. Team-oriented and adaptable to changing needs while consistently meeting operational goals.
Overview
10
10
years of professional experience
Work History
Laundromat Attendant
Olmos Park Wash & Fold
09.2015 - 03.2025
- Contributed to a positive team environment through effective communication and collaboration with coworkers.
- Educated customers on best practices for washing various types of garments, ensuring optimal results from their laundry experience.
- Collaborated with management to implement promotions and discounts, attracting new customers to the laundromat.
- Contributed to the overall positive reputation of the laundromat by consistently delivering excellent service and maintaining clean facilities.
- Increased repeat business by creating a welcoming atmosphere and addressing customer concerns professionally.
- Reduced wait times for customers by efficiently handling large volumes of laundered items during peak hours.
- Adapted to changing customer needs during busy periods, prioritizing tasks effectively to ensure all customers received prompt assistance.
- Managed inventory levels of laundry supplies, keeping sufficient stock on hand to meet customer demand.
- Provided exceptional customer service while managing multiple responsibilities such as sorting laundry drop-off orders or attending to incoming inquiries about services offered.
- Ensured a clean and organized environment for customers by performing routine maintenance tasks such as sweeping, mopping, and wiping down machines.
- Showcased attention to detail when folding finished laundry items, ensuring a professional appearance for customer pickup.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Examined dried clothes to identify stains, tears and issues.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Collected soiled linens and clothing and pretreated stains.
- Assisted with unloading and loading customer laundry items.
- Kept track of customer laundry items by properly sorting, identifying and storing clothing.
Education
Diploma - General Studies
Thomas Edison High School
San Antonio, TX05.2014
Timeline
Laundromat Attendant
Olmos Park Wash & Fold
09.2015 - 03.2025
Diploma - General Studies
Thomas Edison High School
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