Ashley Addesa
Beverly,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Instructor
Inner Cycle
06.2023 - Current
- Tailor workouts for individuals with varying skill levels, ensuring all participants can safely engage in the class experience.
- Maintain up-to-date knowledge of industry trends and advancements in technology to provide cutting-edge instruction.
- Create customized playlists for each class that cater to each individual and provide and fun and welcoming atmosphere
- Demonstrate exercises and routines to clients, ensuring proper technique and safety.
- Motivate and encourage clients to achieve their fitness goals.
Member Services Coordinator
North Shore Chamber Of Commerce
05.2023 - Current
- Serve as a liaison between member groups, Emerging Leaders and THRIVE, and internal teams, ensuring seamless communication throughout all interactions.
- Evaluate success of membership initiatives by analyzing metrics such as recruitment numbers and renewal rates.
- Leveraged social media platforms for increased visibility of membership benefits and opportunities for engagement.
- Contribute to the creation of engaging newsletters, keeping members informed about relevant news and updates within the organization.
- Enhance member satisfaction by promptly addressing inquiries and providing solutions to concerns.
- Coordinate successful member events, fostering a sense of community among participants.
- Support the planning and execution of annual conferences, contributing to successful event experiences for attendees.
- Deliver exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Mortgage Loan Processor
New Fed Mortgage Corp
09.2014 - 12.2022
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
- Handled any conditions sent from underwriting departments.
- Contributed to the success of the mortgage team by providing essential support in the areas of loan documentation review, data entry, and client communication.
- Received on-going, comprehensive training on home loan products and mortgage process.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Improved overall organizational efficiency by maintaining accurate electronic files of all mortgage-related documents within company databases.
- Assisted underwriters in approving loans by verifying financial information and ensuring accurate documentation.
- Analyzed borrower credit reports and income statements to verify accuracy.
- Prepared file for final clear-to-close by branch management.
Education
Bachelor of Science - Criminal Justice
Salem State University
Salem, MA05.2008
Skills
Strong Communication Skills
Efficient and Detail Oriented
Critical Thinking
Collaborative Team Player
Administrative and Office Support
Upbeat and Positive Personality
Microsoft Office
Excel
Timeline
Instructor
Inner Cycle
06.2023 - Current
Member Services Coordinator
North Shore Chamber Of Commerce
05.2023 - Current
Mortgage Loan Processor
New Fed Mortgage Corp
09.2014 - 12.2022
Bachelor of Science - Criminal Justice
Salem State University