Ashley Adkins
Oak Hill,OH
Summary
Proven track record in enhancing client service and team performance, notably at Jackson Metropolitan Housing Authority. Expert in case information confidentiality and excelling in communication. I excel in fast-paced environments, ensuring accuracy and efficiency. Skilled in communication, I foster strong relationships, driving positive outcomes and achieving goals.
Skilled in prescription filling and staff training, my approach consistently yields positive outcomes.
Overview
14
14
years of professional experience
Work History
Case Worker
Jackson Metropolitan Housing Authority
Wellston, Ohio
06.2021 - 04.2024
- Assessed needs of each client and recommended appropriate services and resources.
- Monitored case progress for Family Self Sufficiency program.
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
- Assisted clients in preparing applications for housing and assistance programs.
- Monitored client progress towards goals, providing adjustments to plans as necessary for optimal outcomes.
- Developed and maintained partnerships with local landlords to provide affordable housing for clients.
Manager
Shoe Dept
Jackson, OH
10.2014 - 05.2021
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service within the store.
- Scheduling of all staff, delegate job duties,
- Trained employees to maximize team agility and performance.
- Recruited, interviewed and hired employees and implemented positive feedback and engagement.
Pharmacy Technician
CVS Pharmacy
Oak Hill, OH
04.2010 - 04.2011
- Answered incoming phone calls and addressed questions from customers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with accuracy.
- Counted and labeled prescriptions with correct item and quantity.
Education
Nursing Assistant - Nursing
Buckeye Hills Career Center
Rio Grande, OH05.2003
Diploma - General Literature
Jackson High School
Jackson, OH05.2003
Skills
- Case information confidentiality
- Answering customer questions
- Stocking shelves
- Prescription Filling
- Patient confidentiality
- Good communication
Timeline
Case Worker
Jackson Metropolitan Housing Authority
06.2021 - 04.2024
Manager
Shoe Dept
10.2014 - 05.2021
Pharmacy Technician
CVS Pharmacy
04.2010 - 04.2011
Nursing Assistant - Nursing
Buckeye Hills Career Center
Diploma - General Literature
Jackson High School