Ashley Agramonte
Orlando,FL
Summary
Resourceful operations professional with 5+ years of experience in healthcare, finance, and business operations. Expertise in procurement, financial reporting, and process optimization using SAP and SharePoint. Proven ability to streamline workflows, improve reporting accuracy, and support cross-functional teams in fast-paced environments. Bilingual in English and Spanish with strong stakeholder communication skills.
Overview
11
11
years of professional experience
Work History
Office Manager/ General Marketing Support
Philips North America
Orlando
07.2023 - Current
- Lead procurement and logistics operations using SAP and SharePoint, supporting over 50 team members and ensuring compliance across purchasing workflows
- Manage end-to-end lifecycle of 100+ purchase orders per month and DFOC shipments, strengthening vendor relationships and reducing procurement delays by 25%
- Oversee invoice reconciliation and payment processing, ensuring financial accuracy and timely vendor payments
- Spearheaded the implementation of a centralized SharePoint document management system, improving cross-functional visibility and standardizing workflows
- Manage planning and execution of trade shows and site events, aligning logistics, timelines, and stakeholders
- Oversee onboarding of new hires, streamlining system access, documentation, and administrative processes
- Facilitate weekly meetings, tracking project milestones and reinforcing accountability across cross-functional teams
Regulatory Affairs Specialist Intern
Philips North America
08.2025 - 12.2025
- Led a regulatory project to authorize the registration of multiple manufacturers with India’s Bureau of Indian Standards (BIS), coordinating documentation, requirements, and cross-functional inputs to support international market compliance
- Conducted research on regulatory requirements and guidelines, supporting timely and accurate submission processes
- Contributed to audit preparation by organizing documentation and supporting internal review processes
Account Manager (Remote Position)
Invisible Management, LLC
06.2022 - 02.2023
- Managed travel logistics and vendor negotiations for high-profile clients, including contracts, room blocks, and international accommodations
- Built a commission-tracking database, improving revenue visibility and reporting accuracy
- Coordinated communication across stakeholders to support event planning and scheduling
Office Manager
New World Realty & Investments
Orlando
07.2019 - 06.2022
- Oversaw daily operations, payroll (ADP), and financial reconciliation using QuickBooks and Excel
- Developed internal tracking tools that reduced payroll and expense reporting errors
- Maintained compliance, licensing, and audit readiness across multiple locations
- Trained staff on CRM systems and managed onboarding/offboarding processes
Customer Service and Sales Representative
Wells Fargo Bank
01.2015 - 01.2018
- Assisted 50+ customers daily with account management, transactions, and financial inquiries, maintaining high accuracy and service quality
- Identified customer needs and recommended financial products, contributing to branch sales goals and increasing product adoption
- Generated 10–15+ referrals weekly by identifying cross-selling opportunities and collaborating with internal teams
- Educated customers on banking products and services, improving customer satisfaction and retention
- Managed cash drawer operations with 100% accuracy, ensuring compliance with financial controls and audit standards
- Built strong client relationships, supporting repeat business and long-term customer loyalty
Education
Bachelor of Science - Health Services Administration
The University of Central Florida
Orlando04-2026
Associate of Arts - General Studies
Seminole State College
Orlando12-2021
High School Diploma -
Olympia High School
Orlando05-2011
Skills
- Procurement & Vendor Management
- SAP (Procurement & Logistics Modules)
- SharePoint
- Financial Reporting & Reconciliation
- Project Coordination & Cross-Functional Collaboration
- Process Improvement & Workflow Optimization
- Microsoft Excel
- CRM Systems & Administrative Operations
- Bilingual: English & Spanish
Languages
English & Spanish
Timeline
Regulatory Affairs Specialist Intern
Philips North America
08.2025 - 12.2025
Office Manager/ General Marketing Support
Philips North America
07.2023 - Current
Account Manager (Remote Position)
Invisible Management, LLC
06.2022 - 02.2023
Office Manager
New World Realty & Investments
07.2019 - 06.2022
Customer Service and Sales Representative
Wells Fargo Bank
01.2015 - 01.2018
Bachelor of Science - Health Services Administration
The University of Central Florida
Associate of Arts - General Studies
Seminole State College
High School Diploma -
Olympia High School