ASHLEY AKAKPO
Inova Fairfax Hospital
Ashburn,VA
1
Certification
4
years of professional experience
Resourceful professional with experience in high-pressure healthcare settings, emphasizing patient care, communication, and teamwork. Skilled in managing medical emergencies and fostering patient interactions. Eager to apply transferrable skills in a new role, contributing effectively to organizational goals.
Work History
Registered Nurse- Telehealth
1 Year- Performed telephonic nursing assessments, triage, health education, and care recommendations using evidence-based protocols and clinical judgment to enhance patient outcomes.
- Utilize the nursing process to identify patient needs, safety risks, educational opportunities, and appropriate healthcare referrals while complying with state nursing standards and company policies.
- Managed calls according to quality and performance metrics, utilizing critical thinking, multitasking, communication, and time-management skills to ensure effective patient care.
- Ensured safe clinical practice by meeting regulatory requirements and exercising sound judgment.
- Built rapport with patients/members to foster engagement, influence healthy behaviors, and deliver clear, compassionate communication.
- Operated in a remote environment to deliver patient care and support in a fast-paced virtual environment, including required weekend coverage
Registered Nurse – Acute Behavioral Health, Adolescent Psychiatry & Addiction Recovery
3 Years 1 Month- Conducted concurrent clinical reviews to ensure documentation accuracy, medical necessity, and compliance with evidence-based care guidelines
- Evaluate patient records in Epic EMR to ensure completeness, consistency, and adherence to organizational and regulatory standards
- Collaborate with interdisciplinary teams to validate appropriate level-of-care decisions and support quality care delivery
- Participate in discharge planning workflows ensuring accurate documentation and timely transitions of care
- Identified documentation gaps and escalated discrepancies to enhance care quality and mitigate operational risk
- Supported compliance with HIPAA and hospital policies, reinforcing internal quality assurance standards
- Contribute to continuous improvement efforts aimed at reducing readmissions and improving clinical outcomes
Registered Nurse – Prior authorizations, Telephonic Triage & Clinical Intake
1 Year 1 Month- Performed high-volume telephonic clinical reviews (100+ daily interactions) ensuring accuracy of patient-reported information and documentation integrity
- Applied clinical guidelines to evaluate appropriateness of care settings and support utilization management decisions
- Reviewed clinical data for completeness and consistency prior to escalation or referral to appropriate services
- Documented interactions in compliance with organizational quality standards and regulatory requirements
- Identified trends in patient concerns, escalating recurring issues to leadership for targeted workflow and training enhancements
- Coordinated between providers and care teams to ensure accurate information exchange and alignment of services, improving overall patient care
- Streamlined operational workflows by identifying bottlenecks and process inefficiencies, contributing to more effective service delivery
Registered Nurse – Observation & Acute Care
1 Year 2 Months- Monitored patient records and clinical documentation to ensure accuracy, completeness, and compliance with treatment plans, enhancing overall patient care quality
- Collaborated with case management and physicians to optimize utilization of hospital resources, facilitating efficient patient management
- Assisted with discharge planning documentation and coordination of post-acute care services
- Identified barriers in care processes and escalated issues, contributing to improved workflow efficiency and enhanced patient throughput
- Ensured accurate charting and adherence to hospital documentation standards and regulatory requirements
- Supported quality outcomes through timely communication and coordination across multidisciplinary teams
Education
Bachelor of Science in Nursing - Nursing
Associate Degree in Nursing - Nursing
Skills
Telehealth Coordination
EMR / EHR
Interdisciplinary Collaboration
Quality Assurance
Care coordination
Interdisciplinary Collaboration
Microsoft Office Suite
Critical thinking
Patient Education
Certification
- Registered Nurse (RN), Virginia Compact License – Active
- Illinois RN License – Active
- Michigan RN License – Active
- Oregon RN License- Active
- California RN License – Active
- Alaska RN License- Active
- New York RN License- Active
- Massachusetts RN License- Pending
- Basic Life Support (BLS), American Heart Association – Expires 2027
- Advanced Cardiovascular Life Support (ACLS), American Heart Association – Expires 2026
Timeline
Registered Nurse- Telehealth
Carenet Health
07.2025 - CurrentRead More
Registered Nurse – Prior authorizations, Telephonic Triage & Clinical Intake
Inova Woodburn Outpatient Center
10.2023 - 11.2024Read More
Registered Nurse – Acute Behavioral Health, Adolescent Psychiatry & Addiction Recovery
Inova Fairfax Hospital
06.2023 - CurrentRead More
Registered Nurse – Observation & Acute Care
Inova Loudoun Hospital
08.2022 - 10.2023Read More
Chamberlain University
Bachelor of Science in Nursing from Nursing
Read More
ECPI University
Associate Degree in Nursing from Nursing
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