Ashley Alfaro

Assisted clients with developmental disabilities in crisis. Assisted with ADLs and hygiene when necessary. Intervening during challenging behaviors, client observation, charting. Medication administration and medication counts, taking vital signs.

• Conducted client rounds to check on residents.
• Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
• Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
• Built and maintained positive staff relationships to promote teamwork and better serve clients.
• Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
• Searched resident belongings prior to and during stays.
• Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
• Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
• Performed client intake procedures according to internal standards for new admissions.
• Assisted patients in developing individualized goals for recovery and provided ongoing support throughout the process.
• Prepared and submitted daily [Type] reports to management.
• Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
• Enhanced patient engagement in their treatment plan through active listening and empathetic communication skills.

Assisted individuals with developmental disabilities with ADLs and hygiene as necessary. Client observation and charting, implementing behavior support plans and individual habilitation plans. Intervening during challenging behaviors, including deescalation. Housekeeping and laundry. Assigning shift duties to staff, and giving shift report to incoming staff.