Ashley Ambrose
Oakdale,MN
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Fairview Health Services
10.2020 - Current
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Answered call lights and supported patient comfort.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Transported patients between rooms and appointments or testing locations.
Department Manager
HyVee
05.2019 - 10.2020
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established team priorities, maintained schedules and monitored performance.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Education
Associate of Science - Nursing
Century College
White Bear Lake, MN12-2024
Skills
- Direct Patient Care
- Patient Monitoring
- Medication Administration
- Patient Assessments
- Vital signs monitoring
- Electronic Charting
Clinical Experience
- 135 hours of Clinical Experience at Cerenity Senior Care-White Bear Lake
- 270 hours of Clinical Experience at Regions Hospital
- 24 hours of Simulation including 9 hours of OB focused simulation
Certification
- CNA - Certified Nurse Assistant
- BLS
Timeline
Certified Nursing Assistant
Fairview Health Services
10.2020 - Current
Department Manager
HyVee
05.2019 - 10.2020
- CNA - Certified Nurse Assistant
- BLS
Associate of Science - Nursing
Century College
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