Ashley Driemeyer
Pocahontas,IL
Summary
Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food and cocktail preservation, wine pairings, and providing quality products to customers.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Restaurant Owner and Operator
Self-Employed (CJH Holdings, LLC)
Pocahontas, IL
01.2019 - Current
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Oversaw successful marketing campaigns to increase restaurant exposure and awareness.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Developed unique events and special promotions to drive sales.
- Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
- Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Insurance Agent
Farmers Insurance Company
Highland, IL
11.2014 - 11.2021
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Cross-sold insurance products to existing clients to reach sales targets.
- Finalized sales and collected necessary deposits.
- Created sources for continuous client referrals within community and with businesses using extensive networking skills.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Investigated and processed claims swiftly to keep customers satisfied.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
- Monitored customer feedback and identified areas of improvement.
- Conducted research and identified market trends to develop better strategies for sales.
- Evaluated competitors' products and services to gain competitive advantage.
- Analyzed risk factors to recommend appropriate coverage levels.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Collected premiums on or before effective date of coverage.
- Negotiated contracts and terms of sale with potential customers.
- Educated clients on insurance policies and procedures.
- Selling Insurance on the side still
Part-Time Insurance Producer
State Farm
Highland, IL
12.2012 - 10.2014
- Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
- Investigated and processed claims swiftly to keep customers satisfied.
- Obtained underwriting approval by completing application for coverage.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Utilized CRM software to manage client relationships.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Developed and implemented marketing strategies to boost sales and increase customer base.
- Worked in high-volume, competitive sales environment.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Created detailed reports for management to track performance and sales.
Part Time Rural Postal Carrier
United States Postal Service, USPS
Highland, IL
12.2011 - 11.2012
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Handled mail and packages with care to prevent damage during delivery.
- Distributed mail on foot to residences and businesses, delivering to approximately 564 customers per shift.
- Planned and cased mail in sequence of delivery for designated route.
- Monitored weather conditions regularly to adjust delivery routes accordingly.
- Observed traffic and safety regulations for safe transport and delivery of mail.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Employed GPS and other navigational tools to find shortest routes to locations.
- Utilized mail processing machines in weighing, stamping and processing mail items.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
Inflight Instructor and Lead Flight Attendant
USA 3000 Airlines
Newtown Square, PA
10.2004 - 02.2012
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Organized and stocked inventory of passenger comfort, food and beverage items.
- Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.
- Resolved passenger conflicts and medical emergencies during flights.
- Answered passenger questions and provided solutions to issues arising during flights.
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Relayed updates and information to passengers after confirming key details with pilot.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Oversaw and mentored junior flight attendants on proper procedures and crew standards.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Maintained passenger cabin to meet airline cleanliness standards.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
Education
No Degree - Business Administration, Emphasis Human Resources
DeVry University
Downers Grove, ILSkills
- Operational Efficiency
- Sales Expertise
- Billing and Payment Processing
- Profit Target Achievement
Affiliations
- Rotary International
- Jaycees
- Highland and Greenville Chamber of Commerce
Certification
- Licensed to sell Property, Casualty, Life, and Health Insurance (Since 2012)
Languages
Spanish
Limited Working
Timeline
Restaurant Owner and Operator
Self-Employed (CJH Holdings, LLC)
01.2019 - Current
Insurance Agent
Farmers Insurance Company
11.2014 - 11.2021
Part-Time Insurance Producer
State Farm
12.2012 - 10.2014
Part Time Rural Postal Carrier
United States Postal Service, USPS
12.2011 - 11.2012
Inflight Instructor and Lead Flight Attendant
USA 3000 Airlines
10.2004 - 02.2012
No Degree - Business Administration, Emphasis Human Resources
DeVry University