Ashley Anderson
Amery,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Veterinary Assistant, Receptionist, Pet Groomer
Countryside Vet Clinic
10.2017 - Current
- Improved client relations through effective communication and education on pet health needs.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by a veterinarian.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Contributed teamwork flexibility adaptability willingness to learn new skills support colleagues achieve practice goals and objectives.
- Participated in continuing education training seminars workshops conferences to advance knowledge and stay current with industry trends and best practices.
Grooming Salon Manager
Petco
01.2014 - 08.2017
- Enhanced customer satisfaction by implementing efficient grooming processes and ensuring a clean, safe salon environment.
- Streamlined appointment scheduling for increased client convenience and improved salon workflow.
- Developed comprehensive employee training programs for enhanced grooming techniques and customer service skills.
- Boosted employee retention with supportive management practices and fostering a positive work culture.
- Promoted the salon through community partnerships and engaging marketing campaigns, driving brand awareness and attracting new clients.
Professional Pet Groomer
Petsmart
03.2009 - 01.2014
- Enhanced pet owner satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Increased repeat business through exceptional customer service and attention to detail in grooming tasks.
- Developed strong relationships with clients by offering personalized grooming recommendations based on breed-specific needs.
- Collaborated with team members to ensure efficient workflow and consistent quality of service across all groomers.
- Continuously expanded knowledge of pet grooming techniques and industry trends through regular participation in workshops and seminars.
Education
Bachelor of Science - Environmental Science
Southern New Hampshire University
Hooksett, NH06.2021
Skills
- Client Communication
- Attention to Detail
- Relationship Building
- Time Management
- Problem-solving abilities
- Teamwork and Collaboration
- Analytical Skills
- Organizational Skills
Timeline
Veterinary Assistant, Receptionist, Pet Groomer
Countryside Vet Clinic
10.2017 - Current
Grooming Salon Manager
Petco
01.2014 - 08.2017
Professional Pet Groomer
Petsmart
03.2009 - 01.2014
Bachelor of Science - Environmental Science
Southern New Hampshire University