Ashley Andres Toledo
Atlanta,USA
Summary
Dynamic team player with a strong background in customer service and employee training at Chick-fil-A. Proven ability to enhance team collaboration and maintain safety compliance while achieving operational goals. Skilled in effective communication, fostering positive relationships with customers, and colleagues alike.
Overview
2
2
years of professional experience
Work History
Team Member
Chick Fill A
Atlanta, GA
07.2024 - Current
- Operated cash registers to process payments from customers.
- Greeted customers upon entering the store with a friendly demeanor.
- Developed positive customer relationships through friendly greetings and excellent service.
- Trained new team members using approved training materials and information.
- Built and maintained working relationships with peers and upper management.
Crew Member
Wendys
Atlanta, GA
08.2023 - 05.2024
- Assisted management team with inventory counts of food products and beverage supplies.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Resolved customer complaints in a professional manner.
- Followed all safety guidelines while operating equipment such as slicers, fryers, and ovens.
- Cleaned the restaurant area by sweeping the floors, wiping the tables, and emptying the trash receptacles.
Law Internship
Morris, Manning & Martin, LLP
Atlanta, GA
06.2023 - 06.2023
- Company Overview:
- Contact Info: Sheri McCurdy-Knox.
- Phone number: 404-504-5478
- Email: smk@mmmlaw.com
- Maintained accurate records of all activities performed throughout the internship period.
- Set specific goals for projects to measure progress, and evaluate end results.
- Worked closely with human resources to support employee management and organizational planning.
Education
High School Diploma -
Cross Keys High School
Atlanta, GA05-2024
High School Diploma -
Dekalb High School of Technology North At Cross Keys
Atlanta, GA05-2024
Skills
- Inventory management
- Customer service
- Employee training
- Safety compliance
- Team collaboration
- Time management
- Effective communication
- Relationship building
- Positive reinforcement
- Hospitality and accommodation
- Training and mentoring
- Positive attitude
Accomplishments
11/01/17, 01/01/22 - Joined Sequoyah middle school girls soccer team
Played at Cross Keys High School for 9th and 10th grade.
Awards
Participated in the SkillsUSA program grade 11 and 12.
2nd place silver medal, competed in the regional and state level, for Law and Public Safety Display Board State.
Fall Leadership Conference Statesman Award winner.
Competed in State level for Community Service and was awarded state bronze medal 3rd place which qualified to compete in State Nationals.
Music Artistic Achievement
05/01/15, Present, Singer, Participating in a choir at church.
Languages
English
Professional
Spanish
Professional
Timeline
Team Member
Chick Fill A
07.2024 - Current
Crew Member
Wendys
08.2023 - 05.2024
Law Internship
Morris, Manning & Martin, LLP
06.2023 - 06.2023
High School Diploma -
Cross Keys High School
High School Diploma -
Dekalb High School of Technology North At Cross Keys
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