Felicitie Gonzales
Casa Grande,AZ
Summary
Dynamic team player with a proven track record at Bed Bath & Beyond, excelling in customer service and inventory management. Demonstrated ability to enhance operational efficiency and customer satisfaction through effective problem-solving and teamwork. Skilled in logistics analysis and fostering positive customer relationships, contributing significantly to team success and store performance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Team Member
Lucid Motors
09.2022 - Current
- Production worker
- Line duties
- Logistics
Sales Associate
Bed Bath & Beyond
02.2012 - 01.2022
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Used in-store system to locate inventory and place special orders for customers.
- Engaged with customers
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
Casa Grande Union High School
Casa Grande, AZ05.2011
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Safety standards
- Shipping and receiving
- Verbal and written communication
- Punctual and dependable
- Decision-making
- Materials handling
- Operational efficiency
- Warehousing processes
- Logistics analysis
- Inventory management procedures
- Team building
- Efficiency improvement
- Inventory control
- Inventory management
- Scheduling coordination
- OSHA compliance
Certification
Dental assistant
Timeline
Team Member
Lucid Motors
09.2022 - Current
Sales Associate
Bed Bath & Beyond
02.2012 - 01.2022
High School Diploma -
Casa Grande Union High School
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