Ashley Andujar
Lehigh Acres,FL
Summary
Successful at helping clients unravel physical, mental and emotional layers to identify root causes of problems and develop strong coping skills for diverse scenarios. Proficient in interdisciplinary collaboration with passion for leaving positive impact on patient lives. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Hotline Counselor
La Frontera Empact SPC, Remote
06.2023 - Current
- Assists in facilitating communication of clinical information, allowing for effective utilization of patients' resources, continuity of care, and effective discharge planning.
- Maintained and updated patient records, changes in service plans, and treatment reports.
- Developed treatment plans to outline steps necessary for clients to achieve goals
- Built and maintained therapeutic relationships, fostering positive, supportive and empowering client environments.
- Maintained and updated patient records, changes in service plans and treatment reports.
- Assessed clients' mental health needs, developed treatment plans and monitored progress.
- Conducted follow-up assessments to monitor clients' progress and adjust treatment plans as necessary.
Reading Teacher
School District of Lee County
10.2020 - 06.2023
- Assessed and reported on each student's reading progress in accordance with policies developed by school district.
- Interpreted student assessment data to ascertain best intervention methods.
- Developed and implemented behavior management plans to improve student behavior.
- Conducted assessments of students to determine individual needs.
- Utilized technology to create meaningful lessons that engage students.
EAP Counselor
Charles Nechtem Associates
05.2019 - 10.2020
- Assisted with referrals for members needing ongoing or additional counseling services.
- Delivered high-quality EAP services, ensuring timely access to resources and relevant support systems.
- Performed after-care monitoring and followed up with employees and providers to verify employee safety and treatment continuation.
- Delivered crisis intervention and management support in response to critical incidents
Foster Care Case Manager
Berkshire Farm Center & Services For Youth
01.2016 - 05.2019
- Demonstrated the ability to support the youth and their family with case management services.
- Being a witness in the court system to advocate for my client's welfare and reunification with the biological family.
- Advocated for foster children by facilitating access to community resources and services to maximize safety and well-being.
- Coordinated individual referrals to obtain community services, advocate for client needs, and resolve roadblocks.
- Referred clients to appropriate team members, community agencies, and organizations to meet treatment needs.
Case Manager
RSS
08.2012 - 06.2016
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented safety plans for clients at risk of harm to provide protection.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
- Evaluated treatment plans against individual goals and healthcare standards.
- Collaborated with an interdisciplinary team to determine timely delivery of services.
Supervisor
Choice Pet Supply
02.2007 - 08.2012
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Achieved results by working with staff to meet established targets.
- Evaluated employee performance and coached and trained to improve weak areas.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Education
Bachelor's - Healthcare Information Management
Western Governors University
12.2024
Master's - Psychology
Southern New Hampshire University
05.2021
Bachelor's - Community and human services and psychology
SUNY Empire State College
01.2019
Skills
- Supervisory experience
- Case Management
- Crisis Intervention
- EMR Systems
- Intake Experience
- Motivational Interviewing
- Discharge planning
- Patient documentation
- Excellent Communication
- Teamwork and Collaboration
Timeline
Hotline Counselor
La Frontera Empact SPC, Remote
06.2023 - Current
Reading Teacher
School District of Lee County
10.2020 - 06.2023
EAP Counselor
Charles Nechtem Associates
05.2019 - 10.2020
Foster Care Case Manager
Berkshire Farm Center & Services For Youth
01.2016 - 05.2019
Case Manager
RSS
08.2012 - 06.2016
Supervisor
Choice Pet Supply
02.2007 - 08.2012
Bachelor's - Healthcare Information Management
Western Governors University
Master's - Psychology
Southern New Hampshire University
Bachelor's - Community and human services and psychology
SUNY Empire State College