Ashley Angell
Banana Leaf Cafe
Chicago,IL
10
years of professional experience
Focused server successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours.
Work History
Server/ Bartender
7 Years 2 Months- Developed and maintained positive working relationships with others to reach business goals.
- Routinely cleaned work areas, glassware and silverware throughout each shift.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Provided friendly and attentive service.
- Inventoried and restocked items throughout day.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Verified cash drawer against the day’s receipts.
- Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
- Resolved guest complaints quickly and efficiently.
- Received frequent customer compliments for going above and beyond normal duties.
- Assertively upsold alcoholic beverages, appetizers and desserts.
- Delivered quality service by providing a warm and welcoming environment.
- Assisted co-workers whenever possible.
- Monitored guest for intoxication and immediately reported concerns to management.
- Maintained high standards of cleanliness and sanitation.
Server
2 Years 5 Months- Maintained high standards of cleanliness and sanitation.
- Folded napkins throughout the day to maintain an adequate supply.
- Stocked and maintained cleanliness of stations.
- Quickly set up and cleared tables and stocked all service stations.
- Monitored guest for intoxication and immediately reported concerns to management.
- Assisted with guest inquiries, take-out orders and restaurant cleanliness.
- Effectively listened to, understood and clarified guest concerns and issues.
- Continually monitored dining rooms for seating availability, service, safety and well-being of guests.
- Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
- Assisted co-workers whenever possible.
- Delivered quality service by providing a warm and welcoming environment.
- Assertively upsold alcoholic beverages, appetizers and desserts.
- Received frequent customer compliments for going above and beyond normal duties.
- Resolved guest complaints quickly and efficiently.
- Verified cash drawer against the day’s receipts.
- Inventoried and restocked items throughout day.
- Developed and maintained positive working relationships with others to reach business goals.
- Immediately reported accidents, injuries or unsafe work conditions to manager.
- Routinely cleaned work areas, glassware and silverware throughout each shift.
Education
High School Diploma
Skills
Organized and efficient server
Quick problem solver
Thrives in fast-paced environment
Committed team player
Lifts and carries up to 50 lbs
Courteous
professional demeanor
Flexible schedule capability
Timeline
Server
Banana Leaf Cafe
06.2014 - 11.2016Read More
Server/ Bartender
George's Sports Bar
01.2007 - 03.2014Read More
Oswego High School
High School Diploma
Read More