Open To Work
Hi, I’m
Ashley Anible
Customer Service
Hitchcock,TX
Work Preference
Summary
Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service member. Problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.
Overview
1
Certification
7
years of professional experience
Work History
Black Sheep Tattoo Company LLC
Owner / Artist
02.2022 - 03.2025
Job overview
- Maintained a high standard of customer service through quality assurance checks.
- Negotiated contracts and agreements with business partners, vendors, and customers.
- Built and maintained strong relationships at all levels of the organization.
- Designed innovative approaches to optimize workflow, streamline procedures, and enhance customer service satisfaction levels.
- Managed daily operations to ensure efficient workflow and exceptional customer service.
Bed, Bath, and Beyond
3rd Key Manager
06.2020 - 01.2022
Job overview
- Allocated for assistance other departments during peak times to ensure 100% solidification rating.
- Trained and mentored staff, fostering a collaborative team environment.
- Performed opening and closing duties such as setting alarms, depositing money, counting registers.
- Implemented loss prevention procedures to ensure safety of merchandise. Loss prevention 15% due.
- Supervised daily operations to ensure compliance with corporate policies and procedures.
Last Trail Trucking LLC
Dispatcher
03.2018 - 02.2021
Job overview
- Excelled in multitasking to manage a high call volume with professionalism and efficiency.
- Managed data entry and documentation for deliveries.
- Performed troubleshooting to resolve technical issues related to dispatch equipment or software programs.
- Coordinated daily dispatch operations to ensure timely delivery of freight.
- Analyzed delivery schedules to minimize delays and improve efficiency across routes.
- Developed and maintained strong relationships with clients to ensure service satisfaction.
- Consistently met performance metrics for call handling, contributing to the overall success of the department.
Education
Grand Rapids Community CollegeGrand Rapids
Women in Business from Business
04-2024
University Overview
Women in Business : Certification
Skills
- Data entry
- Adaptability and flexibility
- Client engagement optimization
- Negotiation
- Employee motivation
- Service-oriented mindset
- Positive and professional
- Time management
Certification
Notary Public
Timeline
Owner / Artist
Black Sheep Tattoo Company LLC
02.2022 - 03.2025
3rd Key Manager
Bed, Bath, and Beyond
06.2020 - 01.2022
Dispatcher
Last Trail Trucking LLC
03.2018 - 02.2021
Grand Rapids Community College
Women in Business from Business