Ashley Arevalo
Perris,CA
Summary
Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.
Overview
6
6
years of professional experience
Work History
Fly Attendant
SkyWest Airlines
Salt Lake City, UT
02.2023 - 09.2023
- Adapted to schedule changes, flight delays and answered questions for passengers regarding changes.
- Lead safety briefings before departure and communicated with passengers in exit row to ensure emergency compliance.
- Maintained a clean and safe environment through regular inspection and cleaning tasks.
- Developed and maintained strong relationships with passengers to increase loyalty, trust and satisfaction.
- Resolved passengers complaints in a timely manner, demonstrating professionalism and empathy.
- Served passengers by stowing luggage, serving food/drinks and answering questions regarding flight information.
Server
Mariscos Mazatlan
Moreno Valley, CA
10.2019 - 01.2022
- Collaborated with team members during busy shifts for efficient workflow.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Contributed to inventory management by monitoring stock levels.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Sales Associate
Cricket
07.2017 - 09.2018
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed efficient cash register operations.
Education
High School Diploma -
Perris High School
06.2016
Skills
- Bilingual (English/Spanish)
- Team Collaboration
- Interpersonal skills
- Organizational Skills
- Multitasking Abilities
- Adaptability and Flexibility
- Effective Communication
- Professional Demeanor
Timeline
Fly Attendant
SkyWest Airlines
02.2023 - 09.2023
Server
Mariscos Mazatlan
10.2019 - 01.2022
Sales Associate
Cricket
07.2017 - 09.2018
High School Diploma -
Perris High School