Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenda Lopez

San Diego,CA

Summary

Compassionate professional dedicated to enhancing guest satisfaction in fast-paced environments. Bilingual communicator skilled in conflict resolution, client intake, and maintaining organized records. Committed to fostering a welcoming atmosphere while effectively assisting diverse populations.

Overview

3
3
years of professional experience

Work History

Cafe Attendant

Omni Hotels & Resorts
Carlsbad, CA
02.2026 - Current
  • Delivered high-quality service to guests in fast-paced hospitality environment, enhancing guest satisfaction
  • Assisted individuals with questions and service needs, ensuring a positive and supportive experience
  • Maintain clean, safe, and organized service areas while adhering to health and safety standards

Membership Sales Representative

Crunch Fitness
San Diego, CA
05.2025 - 10.2025
  • Engaged community through outreach initiatives, promoting membership offers and increasing awareness
  • Resolved client concerns effectively, ensuring satisfaction and fostering loyalty
  • Assisted clients with intake, check-ins, and service inquiries, enhancing client experience in high-volume setting
  • Maintained accurate records and ensured confidentiality of client information
  • Called, e-mailed and followed-up on leads generated by company marketing efforts.
  • Managed member inquiries via phone, email, and in-person interactions.

Retail Lead

Pressed
San Diego, CA
01.2023 - 08.2023
  • Resolved customer concerns and de-escalated situations to ensure positive outcomes
  • Coordinated team efforts and delegated tasks to enhance workflow
  • Facilitated daily operations by assisting customers and coordinating with team members

Education

Family & Child Studies Coursework -

Southwestern College
Chula Vista, CA
06-2026

Bachelor of Science - Criminal Justice

San Diego State University
San Diego, CA
05-2023

Associate - Social Behavioral Science

Grossmont Community College
El Cajon, CA
06-2021

Skills

  • Customer Service
  • Client support
  • Scheduling & Coordination
  • Multitasking
  • Data management
  • Bilingual (English/Spanish)
  • Conflict Resolution
  • Confidentiality & Professionalism
  • Problem-solving abilities

Timeline

Cafe Attendant

Omni Hotels & Resorts
02.2026 - Current

Membership Sales Representative

Crunch Fitness
05.2025 - 10.2025

Retail Lead

Pressed
01.2023 - 08.2023

Family & Child Studies Coursework -

Southwestern College

Bachelor of Science - Criminal Justice

San Diego State University

Associate - Social Behavioral Science

Grossmont Community College
Brenda Lopez