Ashley Arnold
Chestertown,MD
Summary
Passionate counselor dedicated to improving lives of individuals struggling with addiction and other behavioral disorders. Caring supporter of recovering patients with guidance toward tangible improvements and relapse prevention. Attentively implements sound treatment plans addressing unique patient needs and helps attain long-term behavioral goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Intern
Evolve Life Centers
Pasadena, MD
03.2026 - Current
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Conducted thorough assessments to accurately diagnose individuals struggling with substance use disorders or co-occurring mental health conditions.
- Supported intake processes, ensuring accurate documentation of client information.
- Evaluated client progress and adjusted treatment plans as needed to ensure continued success in their recovery journey.
- Educated family members on the nature of addiction and ways they could best support their loved ones during treatment and beyond.
- Continuously pursued professional development opportunities to stay current with best practices in addiction counseling and treatment methodologies.
- Monitored progress of clients, providing feedback to improve care strategies.
- Provided individual and group counseling to facilitate recovery and coping strategies.
- Assisted and developed personalized treatment plans based on client assessments and progress evaluations.
- Implemented evidence-based therapeutic techniques to enhance client engagement and outcomes.
- Conducted regular treatment team meetings to coordinate care with multidisciplinary teams.
- Developed customized aftercare plans for discharged clients, ensuring they had access to ongoing support services upon completion of formal treatment programs.
- Used ICANotes to record client data and monitor progress.
Special education classroom assistant
The Benedictine School for Exceptional Children
08.2020 - Current
- Enhanced classroom management by implementing clear expectations, consistent routines, and positive reinforcement strategies.
- Collaborated with multidisciplinary teams to assess student needs, develop interventions, and evaluate outcomes.
- Promoted a growth mindset among students by celebrating effort, persistence, and progress toward goals.
- Assisted in the implementation of behavioral intervention plans to reduce challenging behaviors and promote self-regulation skills among students.
- Developed strong relationships with students by demonstrating empathy, understanding, and genuine care for their wellbeing.
- Utilized data-driven decision-making processes to inform instructional practices and adapt lessons based on student performance.
- Provided one-on-one support for students requiring additional assistance in academic or social-emotional areas.
- Assist teacher with IEP tracking and progress reports.
- Responsible for creating and running media, art, and home life lessons.
- Effectively managed crisis situations by utilizing de-escalation techniques and collaborating with support staff as needed.
- Encouraged student autonomy and self-advocacy skills through guided practice and individualized support systems.
- Maintained positive attitude and affirmatively communicated with each student.
- Encouraged students to participate in school activities and programs to promote well-roundedness and increase confidence.
- Documented student behaviors, interventions, and outcomes to enable behavior team to address pertinent issues.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Helped with feeding and daily living skills to support physical and emotional well-being.
- Observed individuals or groups of students in variety of settings to maintain safe and positive learning environment.
- Understood and acclimated to teacher's routine to provide classroom coverage.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Stay at home mom
12.2017 - 08.2020
- Stayed home to raise and take care of my children
Dispatcher/Secretary
302 Towing and Transport
04.2016 - 12.2017
- Directed dispatching, routing, and tracking of 3 fleet vehicles.
- Maintained accurate records of dispatched calls, ensuring thorough documentation for future reference.
- Monitored real-time GPS tracking of units in the field to optimize routing efficiency during emergency callouts.
- Managed high-stress situations calmly and effectively, maintaining clear communication channels during emergencies.
- Provided exceptional customer service while handling incoming calls from the public, gathering essential information for appropriate response measures.
- Enhanced customer satisfaction through prompt and accurate communication regarding delivery statuses.
- Completed daily logs for management review.
- Performed wide-ranging administrative, financial and service-related functions.
Education
Bachelor of Science - Counseling with an Emphasis on Substance Abuse and Dependency
Grand Canyon University
Phoenix, AZ07.2026
Skills
- Inclusion strategies
- Addiction treatment
- Confidentiality practices
- Teamwork and collaboration
- Case notes
- Social skills training
- Family and patient education
- Evidence-based counseling
- Professionalism
- Interpersonal communication
- Behavioral management
- Self-motivation
- Task prioritization
- Crisis response
- Active listening
- Organizational skills
- Problem-solving abilities
- Autism support
- Cultural awareness
- Crisis intervention
- Adaptability and flexibility
- Counseling techniques
Affiliations
American Counseling Association
Certification
Alcohol and Drug Trainee Certification (ADT)- Maryland Board of Professional Counselors and Therapists. Exp. 04/30/2028
Timeline
Intern
Evolve Life Centers
03.2026 - Current
Special education classroom assistant
The Benedictine School for Exceptional Children
08.2020 - Current
Stay at home mom
12.2017 - 08.2020
Dispatcher/Secretary
302 Towing and Transport
04.2016 - 12.2017
Bachelor of Science - Counseling with an Emphasis on Substance Abuse and Dependency
Grand Canyon University