Ashley Arriaga
Waukegan,IL
Summary
Dynamic technician with a proven track record at CDW, excelling in equipment operation and technical troubleshooting. Recognized for enhancing operational efficiency and training new team members. Strong customer service skills complemented with communication skills. Processing transactions as well as maintaining organized sales floor. Experienced with assistance and satisfaction for customers.
Overview
3
3
years of professional experience
Work History
Technician
CDW
Vernon Hills, IL
08.2024 - 10.2025
- Operated and maintained equipment to ensure optimal functionality and safety.
- Conducted routine inspections to identify maintenance needs and prevent downtime.
- Assisted in troubleshooting technical issues, enhancing operational efficiency.
- Collaborated with team members to meet production targets and deadlines.
- Implemented best practices for safety protocols within the workplace environment.
- Participated in training sessions to improve technical skills and knowledge base.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Cashier
McDonald's
Waukegan, IL
07.2023 - 01.2024
- Processed customer transactions efficiently using point-of-sale systems
- Maintained cleanliness and organization of work area to ensure safety standards
- Assisted customers with menu selections, providing friendly and knowledgeable service
- Handled cash and credit transactions accurately, minimizing discrepancies
- Prepared and restocked items for front counter service, ensuring availability
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Sales Associate
TJ Maxx, TJX Companies
Gurnee, IL
12.2022 - 06.2023
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained organized merchandise displays to promote product visibility and drive sales.
- Processed transactions efficiently using POS systems, ensuring accurate cash handling and customer satisfaction.
- Collaborated with team members to implement promotional strategies for seasonal sales events.
- Monitored inventory levels and assisted in restocking shelves to maintain optimal product availability.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Waukegan High School
Waukegan, ILSkills
- Equipment operation
- Routine inspections
- Technical troubleshooting
- Operational efficiency
- Customer transactions
- Point-of-sale systems
- Product display organization
- Cash handling accuracy
- Flexible scheduling
- Returns and exchanges management
- Customer service
- Multitasking and organization
- Installation and repair
- Heavy lifting
Languages
Spanish
Native or Bilingual
Timeline
Technician
CDW
08.2024 - 10.2025
Cashier
McDonald's
07.2023 - 01.2024
Sales Associate
TJ Maxx, TJX Companies
12.2022 - 06.2023
High School Diploma -
Waukegan High School