Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ashley Arroyo

Temple,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced customer service leader with a proven ability to train, motivate, and manage a team. Skilled in identifying areas for improvement and implementing strategies to enhance customer satisfaction.

Overview

5
5
years of professional experience

Work History

Delivery Driver

Amazon Flex
09.2023 - 12.2025
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Warehouse Worker

Trumh
07.2023 - 01.2025
  • Operated power equipment to move materials and promote job efficiency.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.

Assistant Manager

Dollar Gerneral
02.2022 - 11.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Bartender/ Server

Hat Trick
08.2023 - 12.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Used slow periods to restock supplies, ice, cups, swept floors.
  • Checked guests' identification before serving alcoholic beverages.

Deli

Buccee's
12.2020 - 05.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Checked packages and merchandise for damage and notified vendors.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Maintained clean, orderly work environment free of hazards.
  • Helped train new employees in safe practices and warehouse procedures.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Worked effectively in fast-paced environments.

Education

Associate Of General Studies - General Studies

Temple College
Temple, TX
02.2021

Diploma - High School

Temple High School
415 N 31st Temple, Tx
06.2020

Skills

  • Managing
  • Customer Service
  • Shipping and receiving
  • Computer skills
  • Heavy Lifting
  • Strong Work Ethic

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Delivery Driver

Amazon Flex
09.2023 - 12.2025

Bartender/ Server

Hat Trick
08.2023 - 12.2023

Warehouse Worker

Trumh
07.2023 - 01.2025

Assistant Manager

Dollar Gerneral
02.2022 - 11.2024

Deli

Buccee's
12.2020 - 05.2023

Associate Of General Studies - General Studies

Temple College

Diploma - High School

Temple High School
Ashley Arroyo