Ashley Barrera
Sunland Park,NM
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
5
5
years of professional experience
Work History
Ophthalmic Medical Technician
Visione 360
El Paso, TX
12.2024 - 07.2025
- Conducted comprehensive patient eye examinations using advanced diagnostic equipment.
- Assisted ophthalmologists in various clinical procedures and patient care tasks.
- Documented patient histories and visual acuity assessments accurately in electronic health records.
- Educated patients on pre-operative and post-operative care protocols, enhancing compliance and satisfaction.
Cashier/ Customer Service
Amino Protein Bar
El Paso, TX
07.2024 - 11.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in maintaining cleanliness and organization of checkout area to enhance customer experience.
- Managed cash register operations, ensuring accurate cash handling and reconciliation.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Package Handler
Fed Ex Ground
Santa Teresa, NM
10.2023 - 02.2024
- Operated package scanning equipment to ensure accurate tracking and processing of shipments.
- Loaded and unloaded packages efficiently, adhering to safety protocols and best practices.
- Sorted packages by destination using automated systems for optimal workflow efficiency.
Waitress/Cashier
Flautas Tepalca
El Paso, TX
03.2022 - 09.2023
- Provided exceptional customer service by efficiently managing orders and addressing guest inquiries.
- Processed payments accurately and efficiently, ensuring smooth transaction flow for customers.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Makeup Artist/Front Desk Receptionist
Beauty & Style
El Paso, TX
08.2020 - 05.2021
- Applied makeup techniques to enhance client features and achieve desired looks.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Greeted visitors warmly, creating positive first impression of organization.
Education
High School Diploma -
Santa Teresa High School
Santa Teresa05.2021
Skills
* Problem Solving
* Customer Service (3 years)
* Adaptability
* Organizational Skills
* Fast paced
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Ophthalmic Medical Technician
Visione 360
12.2024 - 07.2025
Cashier/ Customer Service
Amino Protein Bar
07.2024 - 11.2024
Package Handler
Fed Ex Ground
10.2023 - 02.2024
Waitress/Cashier
Flautas Tepalca
03.2022 - 09.2023
Makeup Artist/Front Desk Receptionist
Beauty & Style
08.2020 - 05.2021
High School Diploma -
Santa Teresa High School