Ashley Beltran
El Paso,TX
Summary
Accomplished Youth Care Worker from Southwest Key Program, adept in behavior management and youth advocacy, significantly enhanced communication skills and development among at-risk youth. Demonstrated expertise in maintaining safety and hygiene, alongside proficient chairside dental assistance, ensuring high patient satisfaction and efficient dental care. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Youth Care Worker
Southwest Key Program
06.2024 - Current
- Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
- Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.
- Improved communication skills among youths by encouraging group discussions and collaborative projects.
- Enhanced youth development by implementing structured activities and educational support.
- Facilitated conflict resolution among program participants, fostering an atmosphere of mutual respect and understanding within the group setting.
- Completed clear and concise documentation of youth behavior and actions.
- Delivered crisis intervention services when necessary, addressing urgent concerns promptly while maintaining safety for all involved parties.
- Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
Dental Assitant
Celebrity Smiles & General Dentistry
09.2022 - 01.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
Dental Receptionist
Dental Divine
07.2022 - 09.2022
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
- Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
- Helped patients complete necessary medical forms and documentation.
Education
CDA - Dental Assitant
Pima Medical Institute
El Paso, TX07.2023
High School Diploma -
Horizon High School
El Paso, TX06.2016
Skills
- Youth supervision
- Multicultural Sensitivity
- Self-Care Techniques
- Behavior Management
- Youth Advocacy
- Recreational Activities
- Mandated reporting
- Child Development
- Creative Expression
Certification
Certified Dental Assitant
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Youth Care Worker
Southwest Key Program
06.2024 - Current
Dental Assitant
Celebrity Smiles & General Dentistry
09.2022 - 01.2023
Dental Receptionist
Dental Divine
07.2022 - 09.2022
CDA - Dental Assitant
Pima Medical Institute
High School Diploma -
Horizon High School