CNA
ASHLEY BENNETT
OU HEALTH
Oklahoma City,OK
18
Years of experience
1
Certification
Dynamic and compassionate professional with a proven track record at Sono Bello, excelling in teamwork and customer service. Adept at problem-solving and multitasking, I effectively enhanced patient satisfaction and care quality. Skilled in communication and critical thinking, I thrive in fast-paced environments, ensuring optimal support and collaboration within healthcare teams.
Work History
Patient tech /med surg
1 Year 7 Months- Transported patients between rooms and appointments or testing locations.
- Delivered high-quality care to [Type] patients in hospital facility.
- Upheld infection control and prevention policies across different patient-facing areas.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
PA
1 Year 11 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
CNA
1 Year 11 Months- Assisted patients with daily living activities, enhancing overall comfort and well-being.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and organization of patient rooms, ensuring a safe environment.
- Collaborated with healthcare team to develop individualized care plans for patients.
Call Rep
10 Months- Managed high-volume inbound calls to resolve customer inquiries efficiently.
- Trained new team members on call handling protocols and customer service best practices.
- Utilized CRM software to document interactions and track customer issues accurately.
- Collaborated with cross-functional teams to improve service delivery processes.
CNA
10 Months- Educated patients and families on healthcare practices, promoting better health outcomes.
- Documented patient care activities accurately in electronic health record systems.
- Assisted in mobilizing patients, reducing risk of injury and promoting mobility.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Sales Associate
2 Years- Delivered exceptional customer service, resolving inquiries and enhancing shopping experiences.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Trained new associates on sales techniques and product knowledge to enhance team performance.
- Collaborated with management to develop promotional displays, driving increased customer engagement.
CNA
2 Years- Provided emotional support to patients, fostering a supportive care atmosphere.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
CNA
1 Year 6 Months- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Education
High School Diploma
No Degree - CNA
Skills
Friendly
positive attitude
Customer service
Multitasking Abilities
Critical thinking
Teamwork and collaboration
Problem-solving
Excellent communication
Organizational skills
Certification
Certified CNA
Timeline
Patient tech /med surg
OU HEALTH
01.2025 - 08.2026Read More
PA
Sono Bello
01.2024 - 12.2025Read More
CNA
St. Ann's Nursing Home
02.2022 - 01.2024Read More
Call Rep
Sprint
03.2019 - 01.2020Read More
CNA
South Point Nursing Home
03.2018 - 01.2019Read More
Sales Associate
Ornge Lake Resorts
01.2015 - 01.2017Read More
CNA
VA Nursing Home
01.2010 - 01.2012Read More
CNA
Grace Living Center
07.2008 - 01.2010Read More
Chickasha High School
High School Diploma
Read More
Guthrie Job Corps
No Degree from CNA
Read More