Ashley Best
Ozark,MO
Summary
Highly motivated, professional with over twelve years of industry experience.
Client relationship focused while maintaining company policy with integrity.
Knowledgeable, team player who is focused and willing to handle any task at hand.
Overview
15
15
years of professional experience
Work History
Assistant Service Manager
The Waldinger Corporation
Springfield, Missouri
02.2022 - Current
- Maintain and grow client accounts
- Quote repairs and replacement of commercial and residential projects
- Schedule projects, file for city permits
- Source appropriate cranes and lifts needed in equipment change outs
- Lead large group of technicians through daily tasks
- Review and approve invoicing, purchase orders and inventory purchases
- Lead service coordinators in daily service requests and scheduling
- Order and track parts, equipment and stock
- Schedule preventative maintenance services
- Maintain client portals with updates and status changes
- Arrange technical trainings for technicians and project managers
Inside Sales Representative
Crescent Parts and Equipment
Springfield, MO
08.2018 - 02.2022
- Assist customers in quickly and accurately locating replacement parts and equipment per their job needs
- Place and receive purchase orders with factories for parts and equipment while arranging delivery methods
- Maintain an accurate daily inventory of all items and equipment in my branch
- Cross reference obsolete parts and equipment to current replacement models
- Verify accuracy of customer requested orders and make any necessary changes to guarantee accurate equipment
- Confirm and process warranty return credits to customers
Inside Sales Representative
CFM Distributors
Springfield, MO
04.2018 - 08.2018
- Assist customers in accurately locating parts and equipment
- Maintain and build customer relationships
- Place and receive purchase orders for non stock items
- Arrange delivery schedules for customers
- Check inventory counts and arrange show room
- Cross reference obsolete parts and equipment to current models for the correct application
Outside Sales Representative
Best Refrigeration Inc.
Springfield , MO
09.2017 - 04.2018
- Build new and maintain customer relationships by delivering parts and current literature on new products
- Quote new equipment installs, walk-in coolers/freezers, and equipment rental programs
Inside Sales Representative
Refrigeration Supplies Distributor
Tacoma, WA
09.2014 - 09.2017
- Assist customers in all HVAC and commercial refrigeration needs
- Was certified in Copeland compressor trouble shooting, Fujitsu mini split installation and troubleshooting
- Provide accurate quick commercial equipment quotes to customers
- Pull orders with forklift and load equipment for customers. Deliver orders to customers
Inside Sales Representative
Thermal Supply Inc.
Kent, WA
03.2011 - 09.2014
- Assist customers in locating accurate replacement parts and equipment
- Receive in weekly stock orders and check in new inventory
- Organize show room and display new products
Education
High School Diploma -
Excel High School
Burien, WA09.2008
Skills
- Communication
- Dependable
- Exceptional customer service
- Self-motivated
- Analytical problem solver
- Positive attitude
- Industry knowledge
Technical Trainings
- Fujitsu Installation and Troubleshooting
- Ruud Sales Conference
- Multiple Copeland Tear Downs, Troubleshooting and Installation Classes
- Refrigerant retro-fit and replacement
- Carrier CO2 Refrigeration
- Obtained Universal EPA Certification
Timeline
Assistant Service Manager
The Waldinger Corporation
02.2022 - Current
Inside Sales Representative
Crescent Parts and Equipment
08.2018 - 02.2022
Inside Sales Representative
CFM Distributors
04.2018 - 08.2018
Outside Sales Representative
Best Refrigeration Inc.
09.2017 - 04.2018
Inside Sales Representative
Refrigeration Supplies Distributor
09.2014 - 09.2017
Inside Sales Representative
Thermal Supply Inc.
03.2011 - 09.2014
High School Diploma -
Excel High School
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