Ashley Bird
Canton,GA
Summary
- Adaptable, and “take-charge” event coordinator with a talent for special-event management and a focus on outstanding customer service.
- Experience leading all stages of innovative, branded and revenue-generating events exceeding client and employer expectations.
- Extensive experience in event planning and coordination. Skilled in creating detailed timelines, managing vendor relationships and providing seamless events. Collaborative and dedicated to delivering smooth and stress-free wedding experience for clients.
Overview
11
11
years of professional experience
Work History
Wedding Event Coordinator & Sales Manager
The Wheeler House
Ball Ground, GA
09.2020 - Current
- Established and managed communications with vendors, confirming service and supply delivery.
- Scheduled appointments with potential clients to discuss wedding plans.
- Supervised personnel and directed in wedding task administration and completion.
- Collaborated with bridal couple to achieve expectations and vision for wedding.
- Organized logistics and prioritized tasks for small to large-scale weddings.
- Coordinated with vendors in securing necessary supplies and services for wedding.
- Trained and supervised event staff to complete tasks on time.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Inspect venue grounds on weekly basis to ensure the property is up to care.
- Facilitate venue site tours and provide packaging information with current or potential clients.
- Respond to wedding and event inquires on all major social platforms and emails.
- Researched and identified new vendors and suppliers to obtain competitive pricing.
- Analyzed event costs to identify areas of improvement and cost savings.
Membership Services Representative
Governors Gun Club
07.2018 - 09.2020
- Assisted the Director of Membership Services of all membership activities and relations.
- Attained commission and revenue goals for membership sales.
- Prepared, completed and processed customer account forms and database changes.
- Adept at conflict resolutions with difficult membership issues; offered immediate assistance to ensure customer satisfaction.
- Maintained composure in stressful situations.
- Provided assurance of quality, customized service and value to members, current and potential clients, and vendors.
- Evaluated customer account information to assess current issues and determine potential solutions.
- Conducted facility site tours resulting in new member sign ups and achieving the company's sales goals.
- Attended the company’s marketing and sales strategy meetings that resulted in successful business revenue.
- Presented sales presentations to decision makers.
- Cultivated rapports with long time, new, and potential members / clients.
Events Coordinator & Conference Services
Governors Gun Club
07.2018 - 09.2020
- Planned and coordinated various events for individual, corporate clients, managed budgets, and maintain professional relationships with local vendors.
- Designed event spaces, created contracts while collecting fees, and maintained spreadsheets documenting vender, facility, and guest information.
- Communicated and worked closely with clients to ensure that their requirements and expectations were fully met.
- Organized event logistics, such as scheduling, budget development and management, staffing and communicating with clients in regards to event needs.
- Organized team building events, banquets, multi-day conferences for major companies such as Wellstar Health Systems, Lockheed Martin, Home Depot, TSA, NRA, Cox Enterprise, Yancey Rents, and Georgia Power.
- Demonstrated attention to detail, organizational strengths and advanced skills in negotiations and cost-cutting strategies to deliver events that consistently exceeded client expectations.
- Maintained close communication with the Governors’ in-house Executive Head Chef to ensure all food and catering productions were well prepared for client’s request and expectations.
- Managed all restaurant staff for day-of preparations for events and banquets.
- Implemented meetings to all staff for new event production strategies, managed staff placement for day - of events, and created run-of-show schedules and operations for all staff and clients.
- Managed and trained new Event Staff for event operations.
Senior Team Member
Chick-Fil-A Inc.
10.2012 - 07.2014
- Hosted customers while processing food and catering orders.
- Managed cash register transactions
- Onboarded and trained new team members on company procedures, safety policies, and health regulations.
Education
Associate of Arts - Public Relations And Organizational Communication
Georgia Highlands College
Cartersville, GASkills
- Excellent interpersonal abilities
- Leadership skills
- Maintain customer expectation
- Achieved revenue goals
- Relationship building
- Drive business growth
Timeline
Wedding Event Coordinator & Sales Manager
The Wheeler House
09.2020 - Current
Membership Services Representative
Governors Gun Club
07.2018 - 09.2020
Events Coordinator & Conference Services
Governors Gun Club
07.2018 - 09.2020
Senior Team Member
Chick-Fil-A Inc.
10.2012 - 07.2014
Associate of Arts - Public Relations And Organizational Communication
Georgia Highlands College