Ashley Blackwood

• Secured patient information and maintained patient confidence by completing and safeguarding medical records.
• Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
• Organized patient charts before each day's clinic sessions began.
• Incorporated outside records into charts and EHR.
• Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
• Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
• Registered new patients into practice management software program accurately entering demographic information.
• Measured vital signs and took medical histories to prepare patients for examination.
• Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.

• Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
• Measured vital signs and took medical histories to prepare patients for examination.
• Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
• Cleaned and maintained medical equipment following procedures and standards.
• Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
• Assisted surgeons in variety of minor and major surgical procedures.
• Performed pre-operative and post-operative examinations to check patients' vitals and health status.
• Communicated with patients after surgery to assess recovery and mitigate complications.
• Educated patients on diagnoses, treatment plans and post-operative care by providing instructions on medication self-administration and home care.
• Assisted physicians during diagnosis and treatment, as well as assisting during surgery.
• Dressed wounds with antiseptic compounds and sterile coverings to protect surgical sites and promote healing.

Responsibilities include:

• Continuous customer service with all patients, maintaining a professional and tactful disposition.
• Time management and Medical call Triage.
• Interviewed and triaged patients to obtain medical information and recorded patients medical history, vital statistics.
• Collected, tissue and, or other laboratory specimens and prepared them for testing.
• Administrated various Vaccine and Immunizations.
• Changed wound dressings, assisted physicians, examine and treat patients with specific procedures such as Circumcisions, Vasectomy's, Mole removal and excisions. Cryotherepy, Toenail removal and Biopsy's. Various diagnostic procedures and ancillary tests. (e.g. EKG, Stress Tests, Pulmonary Function Testing)
• State of Nevada Web-IZ authorized, Inventory and Vaccine Management.

Responsibilities include:

• Customer service skill set, Positively related and communicated with patients by making appointments, meet and greet upon arrival, insurance verification, intake interviews and records. Scheduling of outside medical appointment's for tests and admission.
• Effectively partners with external vendors (other medical facilities) on an as needed basis; Professionalism is maintained on both written and verbal communications.
• Opened and closed medical office, maintained a multi-line phone system.
• Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.
• Interviewed and triaged patients to obtain medical information and recorded patients' medical history, vital statistics.
• Collected blood, tissue or other laboratory specimens and logged the specimens and prepared them for testing.
• Changed dressing on wounds, assisted physicians, examine and treat patients with specific procedures such as Thoracentesis, trach changes and draining pleural fluids form catheters, various diagnostic procedures and ancillary tests. (e.g. EKG, Stress Test, Pulmonary Function Testing)
• Explained treatment procedures, medications, diets and physicians' instructions to patients.
• Trained new associates on policies and procedures.

Responsibilities include:

• Continuous customer service with all patients, maintaining a professional and tactful disposition.
• Interviewed and triaged patients to obtain medical information and recorded patients' medical history, vital statistics.
• Collected blood and other laboratory specimens and logged and prepared them for testing.
• Change dressing on wounds, assisted physicians, examine and treat patients, handing the physicians instruments and materials or performing such tasks as giving injections and removing stitches and or staples.
• Explained treatment procedures, medications, diets and physicians' instructions to patients.
• Continuous customer service with all patients, maintaining a professional and tactful disposition.